Customer Service Advisor
Kybotech, United Kingdom

Kybotech Ltd, a fast-growing e-commerce company, is seeking a highly motivated and experienced Customer Care Advisor to join our team. As a Customer Care Advisor, you will be responsible for delivering exceptional customer service to our valued customers.

Responsibilities:

• Responding to customer inquiries via phone, email, and live chat
• Maintaining knowledge of company products and services
• Resolving customers in a timely and efficient manner

Requirements

• Ability to Empathise and feel the customer's needs
• Excellent communication and interpersonal skills
• Ability to multitask and prioritise in a fast-paced environment
• Have an excellent standard of written and spoken English
• Be able to work well as part of a strong team but also use your own initiative to deliver high-level results for our customers
• Have the willingness to learn and be open to change
• Be I.T literate and excel in a digitally-lead team
• Weekend availability may be required during peak seasons

Benefits

• Above average and competitive 23,000 starting salary
• Bonus scheme after 6-months service
• Competitive pension scheme to protect your future
• Free on-site parking
• Seasonal team celebrations

Job Rewards and Benefits