Warehouse Team Supervisor
Huboo, United Kingdom
Job Description
Warehouse Team Supervisor
Salary: 23,500 - 24,689 per annum
Hours: 4 on 4 off, 9am-7pm
Location: Chippenham
Are you an experienced Team Supervisor looking to continue your career with an exciting and fast-growing company? If you’re passionate and enthusiastic about leading a team and have excellent leadership, coaching and influencing skills, then we want to hear from you!
Huboo are a technology led ecommerce fulfilment company, focused on helping online sellers grow their business by providing global fulfilment, we are VC funded and continue to grow at a rapid pace.
The role:
Key responsibilities include:
- Maintain a fair balance of workload in their area so that no one is left overloaded (or idle) and personally lend support if needed
- Lead the daily huddle effectively communicating the requirements for the business that day
- First point of escalation for customer service or operational issue resolution
- Ensure that accurate and timely communication is always flowing with clients and the business
- Make Huboo a great place to work for your hub managers, encouraging and motivating your team
- Create an environment where the highest performance standards are maintained, and immediate interventions are made to correct all mistakes
- Hands on and leads by example to get the daily work done
- Identify training requirements, showing how to, coaching, practical help, direction and expertise to support to the hub managers in their area
Requirements
- Experience of leading a successful high performing team this can be in an actual or a step-up role
- Excellent coaching skills developing members of staff
- The ability to plan effectively to create maximum efficiency
- Problem solving skills in the moment and for long term issues
- High energy and the ability to motivate a team to perform to the best of their abilities
- A customer centric individual that always understands the customers situation and puts actions in place to ensure the customer is at the heart of everything we do
- A people focused individual that ensures plans are in place to make the operation a great place to work
We know that ‘the perfect candidate’ doesn’t exist and you may not tick every single box, however, if you feel you have the right mindset and skills to make an impact, we want to hear from you!
Benefits
- Competitive salary of 23,500 rising to 24,689 upon successful completion of a 3 month probation
- Working 4 days on 4 days off 9am 7pm
- 20 days holiday
- Company share scheme
- Free on-site parking
- Company life assurance
- Company health care scheme
- Cycle to work scheme
- Perkbox rewards
- Excellent working environment in our modern warehouse facilities
- Welcome pack including company merchandise
- Opportunities to attend sporting events in partnership with Bristol Sport and Bath Rugby
- Free monthly lunch ‘Grub for the Hub’
- Free hot drinks and fresh fruit/healthy snacks
- Regular company social events
- Casual dress
- Huboo radio our very own radio station!
Huboo’s skills and values applicable to our Warehouse Team Supervisors:
Integrity: Fairness is really important at Huboo. We speak with clarity, honesty, frankness and transparency to our customers, to our partners and to our colleagues. We do what we say we will.
Ambition: We make bold decisions with a focus on growing the business and striving to be leaders in our field. We show up to be our best for our customers and each other. We all share in the success of Huboo.
Focus: We are wholeheartedly committed to our mission and our customers. We aren’t robots but human beings with a single-minded determination to deliver to exceptional standards.
Solidarity: Our business only works because of the strong relationships we build with those around us. We are friendly, approachable, and human in everything we do. We are one team; we work together to build the business and support our customers.
About us:
Founded in 2017, Huboo was created by e-commerce sellers for e-commerce sellers. Martin Bysh (CEO) and Paul Dodd (CTO) found that the demands and struggles that came with picking, packing, and shipping their products was becoming impossible. They considered outsourcing their fulfilment but could not find a company that allowed them to remain in the driving seat of their growing business.
Paul and Martin soon created Huboo’s unique Hub Model.
Huboo was then founded. Huboo is not like any normal fulfilment warehouse, we have a spec