Freight Operations Apprentice
NTG Ebrex UK LTD, United Kingdom

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
Jun 24, 2023
Last Date
Jul 24, 2023
Location(s)

Job Description

What will the apprentice be doing?
  • Update and confirm to customers the details of their shipments
  • Track live shipments and update customer, reporting any delays to them
  • Take new bookings from the customer and seeing them through to delivery
  • Book transportation from various countries with the European Union and ensure all customs documents are readily available to export back to the UK
  • Ensure that all jobs are billed in a timely fashion and completed within the time frames
  • Quotes
  • Create freight bookings
  • Book in collections
  • Liaise with customs, warehouse and domestic transport teams
  • Plan and arrange the export trailers and the transport paperwork
  • Update internal transport management system and spreadsheets
  • Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
  • Support with all aspects of required administration

Requirements

Desired skills and personal qualitiesCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitnessQualificationsGCSE or equivalent English amp; maths (Grade 4/C and above) Essential

Benefits

What training will the apprentice take and what qualification will the apprentice get at the end?

This is an 18 month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.

What is the expected career progression after this apprenticeship?

Full-time position within the freight industry as a Freight Forwarder.

Possible further education after apprenticeship.

Job Specification

Job Rewards and Benefits

NTG Ebrex UK LTD

Information Technology and Services - Lichfield, United Kingdom
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