Change Partner - Retail (maternity cover)
The Very Group, United Kingdom
Job Description
About us
We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.
About the team
The Retail tribe is delivering significant change for our internal colleagues and customers across many capabilities including Planning, Product Data, Forecasting and Price.
We’re on an exciting journey to transform our technology estate, with over 90% of our existing technology being replaced in the next 2 years. We will build even better experiences for our customers and colleagues, and we’re doing that by modernising our existing systems and platforms, utilising a wide variety of market leading, cloud-based technologies. These changes will require us to rethink how we report and use insight in our new processes with our team helping to define what this looks like now and in the future.
About the role
The Change Partner will work closely with Product and Delivery Managers across the tribe to ensure that change is successfully delivered and adopted across Retail, including colleagues and partners. They will also build strong relationships with key stakeholders across the Retail team.
Please note this is a maternity cover role.
•Negotiating and implementing improvements to structure, ways of working, governance and reporting for complex, cross-functional changes.
•Full ownership of core initiatives and accountability for the delivery of an effective change experience for colleagues.
•Developing and maintaining an in-depth understanding of the change roadmap.
•Producing current and future state process flows for complex change.
•Understanding the collective impact that initiatives create for business teams.
•Having a detailed understanding of all tribe activity - guiding, influencing, providing feedback and escalating when needed.
•Proactively identifying risks and how to mitigate them.
•Identifying the people plan ensuring resource is available to build capability and land change readiness plans.
About you
• Experience in a process/change environment is ideal.
•Change management expertise
•Process mapping capability demonstrated through role experience
•Experience of working with agile delivery methodology
•Exceptional level of business knowledge and understanding of business strategy/priorities is required.
•Ability to deliver in a fast-paced environment
•Strong facilitation and communication skills
•Able to engage and influence stakeholders up to and including Exec
•Ability to manage conflict and know when to escalate
•Demonstrates an analytical and systematic approach to problem solving
Some of our benefits
- Flexible, hybrid working model
- Inclusive culture and environment, check out our Glassdoor reviews
- 1000 flexible benefits allowance to suit your needs
- 30 days holiday + bank holidays
- Udemy learning access
- Bonus potential (performance and business-related)
- Up to 25% discount on Very.co.uk
- Matched pension up to 6%
- More benefits can be found on our career site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and DBS check.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.
You can expect a two-stage interview process for this position:
1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.
2nd Stage A one-hour formal interview where you can expect both competency and technical questions. This can be held either in-person or remotely.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find out here.
Equal opportunities