People Talent Administrator
Feefo Holdings Ltd, United Kingdom
Job Description
About us
We’re not your typical reviews company. We give brands the tools to make smarter decisions and improve consumer experiences by unlocking insight obtained from real customer feedback. As well as helping to increase conversion rates, improve SEO and reduce churn, Feefo applies smart technologies such as artificial intelligence and machine learning to customer reviews, helping businesses to build relationships, improve brand reputation and make informed decisions for the future.
Don’t just take our word for it Feefo is a Google Premier Partner, working with over 3,500 brands and trusted by millions of consumers worldwide!
Feefo’s famous star rating system boosted by a range of insight tools helps thousands of businesses discover how they can improve, grow and what makes them special to their audiences.
About the role
Feefo is looking for a proactive People amp; Talent Administrator to join the People amp; TA function of a busy and high performing team. We are looking for someone with a flexible and positive attitude who enjoys a varied role and is able to manage a busy workload, prioritise and problem-solve. This individual will play a key role in the efficient running of this instrumental team, keeping processes and important documents running smoothly, and crucially, being a friendly and a responsive face of the People amp; TA Team. A great role and opportunity to contribute and to learn!
Responsibilities
- Support our new hires from their offer, pre-onboarding, onboarding, and probationary period welcome, gifts, comms, etc.
- Managing, understanding amp; implementing the full employee journey with the People Advisor, working across multiple projects and initiatives
- Support the TA process from end to end including direct head-hunting of all candidates, interviewing and evaluating to ensure high calibre candidates, proposing high calibre candidate hires for each role, negotiating and closing at speed
- Sole management of direct sourcing of all candidates including pro-active candidate search using LI, job boards, competitor analysis
- Conducts interviews, ensuring all new hires are authorised by People Advisor
- Maintain employee records amp; HR databases accurately and confidentially
- Update employee information, including personal details, job changes, and performance evaluations
- Manages the HRIS platform (hibob) to produce monthly reports including payroll, benefits, IT ticketing process, etc, ensuring all employee and contractors updates are logged correctly (including job title, salary, holiday, etc)
- Assist in implementing amp; communicating HR policies amp; procedures
- Assist in creating and maintaining HR documents, forms amp; templates
- Promotes A day in the Life of series
- Act as the main point of contact for hiring managers, agencies amp; People team
Requirements
EXPERIENCE PREFERRED
- 1 2 years of Human Resource experience or working in a People amp; TA Dept
- Excellent communication skills, both written and spoken
- A confident and personable communicator
- Experience in working collaboratively and being a team player
- You are curious and have a genuine interest in other people. You enjoy getting to know people from a variety of backgrounds and building relationships and trust easily
- Preferred experience working on our HRIS system (Hibob) and our TA system (Workable)
Benefits
Hybrid Working amp; Offices
- Feefo offers a hybrid working pattern
- We have a fully serviced office in London, in addition The Farm in Petersfield an idyllic Barn location
- We also have a small office in Melbourne, with a growing team in Boston
- Lots of breakout space and common areas
- A pool table tournament amp; footie team
Perks
- As well as a comprehensive benefits offering, there’s a whole suite of perks you can choose from on our benefits platform including health, wellbeing, childcare and lifestyle options
- Be a part of one of working groups including charities, CSR, wellbeing amp; mental health, socials and shape our programmes
- You’ll be working in a global, scale-up environment with a commitment and focus on celebrating our diverse and inclusive environment
- Lots of room for career enhancement, development and progression
- A committed and expert senior leadership team driving the growth of Feefo with new products and tech as force for good
- Be a part of a 100% privately owned company owned by Vespa Capital
Our Values amp; Culture
• Integrity in all that we do
• We take ownership and hold ourselves accountable