Credit Controller
Fuel Card Services, United Kingdom

Reporting to the Credit Control Manager/ Assistant Credit Control Manager, the Credit Controller will be responsible for calling customers to discuss their outstanding debts or failed payments.

Duties amp; Responsibilities

• Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who has cancelled the direct debit instructions
• Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
• Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
• Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in house systems, email and phone.
• Liaise with the collections coordinator regarding sending letter before actions and payment plans
• Any other duties as may be reasonably required.

INDHP

Requirements

Education amp; Experience

• Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
• Experience working in an office environment, preferably within a Credit/Accounts department.
• Working knowledge of Microsoft Office packages Word, Outlook and Excel.

Key Competencies

• Accuracy and attention to detail with good numeracy skills.
• Good communicator with professional and confident telephone manner.
• Methodical with ability to organise and prioritize.
• Enthusiastic and motivated with the ability to work well individually and as part of a team.

Benefits

You'll receive a basic salary of 23,200 per annum, 20 days annual leave and all public holidays.

Your hours of work: 08.45 - 17.15 Monday to Thursday and 08.45 - 14:45 each Friday.

If you are interested in this position, please click apply now and submit a copy of your CV.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Rewards and Benefits