Business Operations Assistant - 12 Months FTC
Square Enix, United Kingdom
Job Description
The Business Operations Assistant is a wide-ranging role, supporting the Senior Business Operations Manager in the EU Merchandising department, across key areas such as B2C (Square Enix Store) operations, Logistics amp; Warehousing, and Special Projects.
B2C (Square Enix Store) operation is ensuring that the Store performs optimally for fans from a Merchandise point of view. This means ensuring Store accurately reflects the product amp; promotional priorities of Square Enix, including global launches, and provides the smoothest possible customer experience.
The Business Operations Assistant will help manage the arrival of new types of products, and special projects according to the needs of the business and the opportunities in European territories.
The role will involve 2 days office attendance. This is a 12-month temporary role.
Requirements
Key Deliverables:- Set up and update products on the website
- Product release and promotion set up on Store
- Test and monitor potential site errors on mobile and desktop
- Product asset management
- Coordinate with in-house translators, prepare FIGS localised product descriptions
- Support for special projects such as Global product launch, Collectors Editions, new technology and regulatory issues
- Liaison with SEJ and SEA, for example for special projects, product information
- Raising Purchase Orders
- Processing internal orders (e.g., marketing requests)
- Support for physical merchandise events
- Create logistics documents such as shipping documents and EC Declaration forms
Key Stakeholders:
Senior Business Operations Manager, EU Merchandising Director
Essential:
- Commercial understanding
- Administrative abilities
- Flexibility
Desirable:
- Japanese speaker
- Knowledge of Square Enix Merchandise
- Passion for video games
Essential:
- Excel
- Strong co-ordination and influencing skills to get projects done alongside other people
- Numeracy
- Willingness to learn
- High level of initiative and able to manage remotely (3 days a week) and in office (2 days a week)
- A can do/ will do mentality
- A team player/ people person
- Highly organised with strong attention to detail
- Analytics skills
Desirable:
- Bachelor degree or equivalent
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to Damp;I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around Damp;I will be a key element for us to continue to grow as an organization. With unconscious bias training, Damp;I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!