Technical Consultant (Enterprise Search - Squiz Search/Funnelback)
Squiz, United Kingdom
Job Description
We’re looking for a tech-savvy, client-facing Technical Consultant (Enterprise Search - Squiz Search/Funnelback) who cares about delivering high-quality, high-value search solutions to our demanding client base.
We are open to locations throughout the united Kingdom but ideally accessible to either our London or Edinburgh office.
The role
- Become an expert in search best practice and delivery
- Analyzing customers’ business problems to discover how we can help solve them
- Designing, implementing and deploying tailored solutions
- Interacting with customers at every step of the project (presales, quoting, requirement gathering, testing, and support)
- Building killer demos to help our business development teams convert prospects into customers
- Upgrading and supporting existing customers
- Building strong relationships with clients, proactively supporting PMs, to keep projects on track and resolve technical project issues
- Documenting client requirements and solutions, preparing technical quotes and assisting with tender responses
About you
Interested in expanding your skillset, you'll have a broad technical experience to draw upon, from designing and deploying SaaS or on-premises enterprise solutions. You want to know the why, not just the how, and thrive on finding the best solution.
We're looking for:
- Experience working with or implementing enterprise search solutions ideally Squiz Search/Funnelback or one of the opensource search tools Solr, Elasticsearch etc
- Knowledge of web technologies (HTML, CSS, Javascript, React, XML, JSON etc)
- Previous software engineering, technical consulting or technical implementation experience
- Excellent analytical ability, with a 'can-do' attitude to problem solving, in an environment where niche and unique problems can occur
- A fast and pragmatic learner, able to adapt to new products and environments quickly
- Client facing experience with good written and spoken communication skills
- Excellent organizational, time management and prioritisation skills
- An eye for detail with strong written communication, reporting and documentation skills
Bonus points for:
- Experience working in SaaS environments
Who we are:
Squiz has helped organizations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.
Headquartered in Australia, with 370 staff members scattered across our international offices in the USA, United Kingdom, Poland and New Zealand. Here in the US, we’re currently a remote team of 22 people all around the country with lots of room for growth within the next few months.
We’re looking for people like you, who want to be a part of this journey of reinvention as we build an amazing Global SaaS product business, with the experience and enthusiasm to use amazing technology in new and creative ways.
Why work for Squiz?
You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.
Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.
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