Technical Consultant (Implementation Engineer)- (Remote UK)
Panaseer, United Kingdom
Job Description
Who we are
Panaseer is a unique business that is changing the face of enterprise security.
We are a scale-up at the intersection of data science and big data technology in the rapidly growing cybersecurity sector. We have raised over $43 million in funding and have won numerous awards - most recently being named winner of ‘Best Product in Continuous Controls Monitoring’ in the Cyber Defense Magazine Awards at RSA Conference 2020. Panaseer’s CCM platform was named as the ‘Best Regulatory Compliance Tool and Solution’ at the 2020 SC Awards Europe. We were also named the ‘Hottest CyberTech Startup’ at TechCrunch's Europas Awards.
Panaseer is the first Continuous Controls Monitoring (CCM) platform for enterprise security. CCM is solving the biggest challenge in cybersecurity today. Enterprises do not know if their security controls are providing full protection at any given moment in time. Panaseer’s CCM platform uniquely correlates data from all security tools to identify and measure missing assets, control gaps, and advise on underperforming controls.
Gartner has included Panaseer as an inaugural vendor in two Hype Cycles for emerging technology. In 2020, in the Continuous Controls Monitoring category under Risk Management, and in 2021 in the Cyber Asset Attack Surface Management (CAASM) category under Network Security. Recently, Momentum Cyber included CCM in its Cybersecurity Almanac, as a next generation technology that will shape the future of cybersecurity, also including Panaseer as an inaugural vendor.
We have multiple strategic partnerships with leading technology vendors such as Cisco, Amazon Web Services and RSA which strengthens our platform.
About this role
As a Technical Consultant, you will work with our customers to deploy and configure the Panaseer platform. You will support customers throughout their lifecycle with specific responsibility for:
- Contributing to project delivery planning, ensuring alignment with customer vision
- Identifying and removing technical roadblocks
- Supporting customers during their validation phases
- Demoing and presenting technical ideas and product functionality
- Becoming a subject matter expert to support customers and other Panaseer functions
You will get the opportunity to explore new and existing skills:
- Supporting the deployment of Panaseer and updates on client environments
- Engaging with customers at all stages; implementation, onboarding and adoption
- Identifying and fixing issues with customer deployments
- Crafting cybersecurity metrics, analysis and visualisations for customers based on their requirements
- Working with technologies such as Hadoop, Snowflake, Git, NiFi and Unix / Linux environments
- Collaborating with the wider Panaseer team to shape the future of our product
Requirements
Skills and Experience
- SQL and familiarity with data analysis methods
- Ability to deploy and configure a technical product to suit customer requirements
- Problem solving skills to identify root causes and propose fixes to technical issues
- Ability to prioritise and organise tasks
- Excellent communication skills
- Ability to work in teams and independently as required
- Interest in learning new technologies and domains
- 2+ years of work experience in customer delivery, technical delivery or software development
Even if you think you don't meet all the above, but feel you are motivated and keen to learn, please do get in touch!
Benefits
At Panaseer, we strive to enable the best environment and atmosphere:
- Work remotely from anywhere in the UK
- An annual holiday allowance of 25 days per year
- Competitive salaries including equity options
- Access to benefits market and employee discounts (Bike to Work Scheme, Co-located workspace passes)
- We are currently offering a productivity allowance to support remote working
- Company-sponsored healthcare options/ pension
- Video calls with well-being coaches are available monthly
- Wide range of health and well-being support through speakers and events
Diversity
Panaseer is an equal employer, committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services. Our aim is that our staff are truly representative of all sections of society and work in an environment where everyone is respected and able to perform to the best of their ability. Our policy is to provide equality and fairness for all in our employment and in our provision of services and not to discriminate, or favour, on the grou