Fire Security Service Engineer - Ref23246
Marlowe Fire and Security, United Kingdom
Job Description
Fire amp; Security Service Engineer - Salisbury
Marlowe Fire amp; Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire amp; Security Engineer.
Our basic salaries are based on a grading structure.
Grade 7: Basic Salary between 37,384 - 44,491
A comprehensive, high performing Service Engineer At least 10+ years experience. Multi disciplined in Fire amp; Security systems and panels; able to service, fault-find, investigate, install amp; commission.
Grade 6: Basic Salary between 36,075 - 41,491
A skilled Service Engineer, ideally multi-disciplined in most Fire amp; Security systems and panels; able to service, fault-find, investigate with some awareness of install amp; commissioning.
Grade 5: Basic Salary between 34,645 - 39,092
An experienced Service Engineer with at least 4 years’ experience, ideally multi-disciplined in Fire and/or Security systems and panels, with a particular strength in Fire, Access Control, CCTV or Intruder; able to service, fault-find amp; investigate.
Grade 4: Basic Salary between 31,565 - 35,492
An experienced Service Engineer with at least 2 years’ experience, ideally multi-disciplined in Fire and/or Security systems and panels, with a particular strength in Fire, Access Control, CCTV or Intruder; able to service, fault-find amp; investigate.
Our Service Engineers
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.
- Maintain Fire amp; Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
Who We’re Looking For
In addition to having all the usual attributes of a great Marlowe Fire amp; Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.. For this opportunity, we are specifically looking for candidates who offer:
- Technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- Professional and presentable always.
- Be able to deliver exceptional customer service.
Marlowe Fire amp; Security Group are one of the fastest growing and exciting businesses in the UK right now. Having doubled in size in recent years to over 1,000 dedicated Fire amp; Security specialists across the UK, we attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid holidays, mental health amp; well-being scheme, paid refer a friend scheme
Benefits
How we Attract, Reward amp; Retain Our Employees
At Marlowe Fire amp; Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.
Upon joining Marlowe Fire amp; Security Group, you will be remunerated with a generous and competitive basic salary, as well as the opportunity to earn overtime, on-call and travel which we encourage all of our Service Engineers to embrace to the fullest to maximise your progression and earning potential. We tailor these remu