Want to play?
TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game!
We launched our first venue at The O2, Greenwich in 2021 and have confirmed our next UK opening in Birmingham! We aim to have 30 venues within the UK in the next ten years, in parallel to overseas expansion (US, Mexico, Europe and beyond).
Our modern venue offers our guests the best experience including:
- Eat, drink and play like never before in their own personal booth!
- Fun and interactive football-based games designed for all skillsets, even those who have never kicked a ball
- 17 personal playing booths, 3 stylish bars, selfie booths and multiple photo moments, plus an incredible decadent mouth-watering dessert room!
At TOCA Social, Everybody Plays. Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll swiftly fall in love with our concept.
Requirements
The Role
As a Maintenance Technician, you will ensure smooth front of house Technology operations through regular quality checks, routine maintenance, repair of game boxes and other operational maintenance duties across the venue. This is a key role in providing a smooth guest journey through ensuring maintenance faults do not hinder the guest experience!
Main Responsibilities
- Managing daily, weekly and monthly checks covering PPM and compliance
- Completing routine box repairs and troubleshooting issues reported by guests or teammates
- Completing small repairs such as fixing locks and leaky taps
- Checking and maintaining all safety equipment, including fire alarms, fire extinguishers and carbon monoxide detectors
- Liaising with third party contractors where necessary
- Proactive reviews of the venue and regular submission of reports on outstanding maintenance and operational tasks
- Preventative maintenance checks including daily walk-throughs to inspect and escalate any needed improvements.
Essential
- 1-2 years of experience in General Maintenance
- A track record of being able to solve mechanical or electrical problems
- Basic understanding of electrical, hydraulic and other systems
- Working knowledge of tools, common appliances and devices
- Strong knowledge of technology maintenance
- Ability to work flexible hours
Desirable
- Certificate in HVAC, building maintenance technology or relevant field
- Certified Maintenance and Reliability Professional (CMRP)
- Experience working within a Hospitality Venue
Skills amp; Characteristics
- Knowledge of general maintenance
- Keen eye for detail and ability to troubleshoot
- Ability to work under pressure to meet time-critical requirements
- Hands on operator, who is willing to support the wider team
- Team player with an ability to forge meaningful relationships
- Someone who is ready to roll up their sleeves and get stuck in!
Benefits
You'll have full access to our TOCA Treats which includes (but is not limited to!).
- Generous and flexible holiday allowance
- Your birthday off
- Free TOCA games
- Huge discounts on Famp;B
- Enhanced offerings to support wellbeing and family life
- Cycle to work scheme