Sales Administrator (Brighton/Hybrid or Remote)
15below Ltd, United Kingdom

We make journeys easier and more enjoyable by giving our customers and their passengers a stronger sense of control. From disruption management to hyper-personalised pre-departure communications and mobile boarding passes, we build the technology to help companies stay connected with their customers at every stage of their journey.

Established in 2000, we have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 50 airlines, rail and travel management companies, including British Airways, CWT, Qantas, Ryanair and JetBlue use our notifications platform. With exciting ideas for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for.

Flying high: yet still climbing
We know our stuff and are happy to share our knowledge and expertise. We pride ourselves on being at the top of our game and strive to keep learning.

People are our passport to success: they're at the heart of everything we do
We develop strong relationships built on trust and respect, and always do the right thing by each other and our customers.

Accelerating forward: embracing change, challenge and growth
Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to challenge the status quo and drive change with enthusiasm.

All inclusive*: we're a strong, collaborative community
We share the same vision; to make 15below the best it can be. We pull together to make it a reality, look out for each other along the way and make sure everyone's voice is heard.

Enjoy the journey: bringing fun and positivity to everything we do
We're proud and passionate to be part of the 15below family, and never take ourselves too seriously. Having fun is really important to us.

*We are committed to maintaining our welcoming and open culture where differences are embraced. We know that some people are hesitant to apply for roles unless they tick every box, but if you’re excited about this role and your experience doesn’t fully align, we encourage you to apply anyway. You might be the right person for this or other roles.

As part of this role, you will be responsible for:

• Helping Commercial team members prepare for client and prospect meetings by customising sales decks and supporting documentation.
• Attending meetings and calls with Commercial Account Managers to help take notes, assess requirements, and facilitate follow up actions in Salesforce
• Producing proposals and other documents using 15below templates
• Updating and maintaining sales pipeline in Salesforce and other systems.
• Helping to progress deals via internal and external communications. Sending our pre-sales questionnaires and other documents and chasing for responses.
• Networking with internal and external stakeholders to coordinate deals
• Attending Trade shows and meetings internationally
• Acting as liaison between Commercial, Delivery and Support teams to ensure commercial team members are kept informed when they can’t attend meetings themselves.
• Collating and reconciling end of month reports.

Requirements

• Experience of complex, technical product sales
• CRM experience
• High attention to detail
• Excellent Microsoft office skills
• A passion for the travel industry
• Organisational skills, with the ability to take on multiple duties
• A great communicator at all levels of a business
• Excellent written and verbal communication skills, with fluency in English

• Professional experience in the travel industry

Benefits

Work is a big part of life, so it has to be motivating and enjoyable. This job is about empowering you to do the work you do best and be part of a fantastic team. We also offer many perks including:

• 25 days annual holiday (increasing with service)
• Flexible public holidays
• Private Medical Insurance
• Life assurance
• Flexible working
• Family friendly policies
• 5% employer pension contribution and salary sacrifice scheme
• Perkbox retail freebies and discounts
• 1,600 IT budget
• Friday ‘wind downs’ and company social events
• Flexible benefits (tech/mobile/holiday/bike schemes and season ticket loans)
• Work from anywhere scheme

We’re certified with Flexa, making us a ‘truly flexible employer’. Flexibility is part of our culture and if you’d like to know more about this then take a look at ourFlexa profile

Wellbeing is very important to us and so we have a brilliant and holistic programme in place to support

Job Rewards and Benefits