Regional Assessor
Marshalls PLC, United Kingdom
Job Description
Regional Assessor
Covering West Midlands
Competitive Salary, Car, and Benefits
At Marshalls we recognise the need to invest in our workforce and that our most important asset is our people. Sat within our Trading Department we have a specialist team who work to support installations. It is within this successful team that we have a new job opportunity for a Regional Assessor.
The patch has been well looked after, with great relationships already in place, and plenty of opportunities for further growth, where we’d love you to make your mark.
So, what’s the role?
Demonstrating your passion for developing lasting relationships, you will have responsibility for supporting and developing a customer base of Marshalls Registered driveway installers and landscape contractors.
You’ll assess the quality of workmanship and service of both current and potential members, complete on-site training with register members, upskilling them, train junior members of their teams, and provide product demonstrations where necessary. You will provide customer mediation during any disputes, hard landscape guarantee inspections, and on-site technical no-design assistance. This will also include providing advice regarding installation techniques and excellent customer service to ensure continued growth - putting our customers at the heart of what we do. We expect you’ll be out and about 3-4 days a week, with one/two days working from your home office. There will be plenty of variety including a great partnership with the Area Sales Manager, and considering commercial goals as well as new product developing and testing. In addition, you will ensure accurate online customer records are maintained, demonstrate and promote Marshalls products, and recruit new members.
What do you need to bring to the table?
- A customer-focused, self-driven, influential communicator who can solve problems and develop successful business relationships
- A determined and resilient mindset within a demanding environment
- Practical ‘on-the-tools’ installation experience in paving and hard landscape construction within the domestic and/or commercial sectors
- Self-motivated, dynamic, and driven
- Workcohesively with colleaguesto achieve positive results
- Presentable, credible, reliable, and confident
- You’ll need to have a driving license and be able to commute daily, ideally living on patch: Central West Midlands or CV, M, WA, B, LE, L, BB, HR, WN, BL, WS, WV, FY, CH, DY, TF, DE, SA, SY, NG, PR, ST, SK, NP, CW, CF, LL, LD, OL
So, what's in it for you?
- 26 days holiday + bank holidays
- Company Car
- Fuel Card
- 37.5 hours with a balance of home and office working
- Health care cash plan
- Eye care scheme
- Cycle to work scheme
- Employee discount on products
- Retailer discounts
- Marshalls Wellbeing Centre
- EE mobile phone discount friends and family
- Share purchase scheme
- Life assurance
- Enhanced Maternity, Paternity, and Adoption pay and leave
- 5% employer-matched pension scheme
Equal Opportunities
Whoever you are and whatever your background, at Marshalls you’ll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day.
We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity it’s the right thing to do! We call this doing business The Marshalls Way.
We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself!
For more information on working with us have a look at our careers pagehttps://www.marshalls.co.uk/careers
Closing Date: 9th January 2024
Agencies: We'll let you know if we need your support.