Cyber Security- Sales Engineer (CET or GMT)
DomainTools, United Kingdom
Job Description
Join us to help our customers protect their networks and make the internet a safer place! With threats to organizations expanding and breach notices in the news every day, our market is growing exponentially. We are looking for a passionate Sales Engineer to help our customers improve their security posture. As a Sales Engineer at DomainTools, you will have the opportunity to work with the largest companies in the world to conceptualize and implement new and inventive ways to integrate our products and data into their workflows and systems (SIEM, TIP, SOAR technologies).
You are a talented, driven and insanely curious Sales Engineer, focused on helping Enterprise Customers operationalize the DomainTools product suite. You are excited to dive into all aspects of the go-to-market organization at DomainTools to help our teams with presentations, demonstrations, and customer calls.
As a Sales Engineer, you will act as a technical resource during the sales process working alongside our account representatives to provide support during discovery, demonstration, and proof of concept and support the marketing team at conferences.
You are a collaborative, energetic individual that will contribute to the Customer Solutions amp; Support team and the business. You excel in a dynamic environment, delivering messaging and feedback to the product, engineering, and integration organizations, and work proactively to drive customer experience.
Location: The role is a remote work from home position located in either GMT or CET.
Job Responsibilities
- Effectively communicate DomainTools’ technical architecture, product capabilities and assist in customers’ use and implementation of products and services
- Deliver technical product presentations and demonstrations in partnership with Marketing in-person at conferences and trade-shows
- Provide technical support to our prospects and sales teams by triaging issues and liaising with the product and engineering teams to deliver timely answers
- Become an expert on Cyber Threat Intelligence and DomainTools’ data, as well as the competitive landscape
- Collaborate with the DomainTools product and engineering teams to define and test new features, across all products, that leverage current and emerging DomainTools datasets, resolve customer issues, and adapt to changes in new integrations
- Be diligent in tracking implementations and documenting best practices and lessons learned. Contribute to documentation for both internal teams and an external audience
- Ensure excellent service and support for customers by creating long-term business relationships, create innovative Sales to push user adoption and maximize the value of our products and/or integrations
- Utilize Jira, Confluence and Salesforce to track all pertinent information related to products, features, bugs, opportunities and accounts
- Build effective presentations with use of MS Office (Mac) and Google Suite software
- Occasional travel may be required
Requirements
Key Applicant Qualifications
- 2+ years’ experience as a Sales Engineer for an Enterprise focused sales organization or in a sales role for a technical company
- Working knowledge or recent experience with scripting languages, application development, databases, and analytical tools.
- Experience communicating effectively with software engineers about a product’s technical capabilities, including API endpoints and integration use cases
- Fast learner, adept at understanding and articulating new technologies and corresponding value propositions on the fly.
- Positive can-do attitude and tireless work ethic. Driven, self-sufficient and able to thrive and adapt to change in a very fast paced environment.
- Insanely curious. Ability to digest complex technologies and present a vision of what can be accomplished using our tools to our customers.
- Experience or familiarity with the network/cyber security industry.
- Thorough understanding of TCP/IP and DNS.
- Bachelor’s degree or equivalent work experience.
Preferred Qualifications
- Good understanding of various firewall and web proxy technologies.
- Working knowledge of SIEM / TIP / SOAR platforms.
- Familiarity with JSON / RESTful API endpoints.
Benefits
DomainTools is the global leader for internet intelligence and the first place security practitioners go when they need to know. The world's most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain, website and DNS data to provide immediate context and machine-learni