Operations Administrator
ICB (Waterproofing) Ltd, United Kingdom

ICB (Waterproofing) Ltd

We are one of the UK's leading suppliers of Waterproofing solutions, predominantly for flat roofs and we are looking for a passionate and experienced Operations Administrator to join our site in Coatbridge, Scotland.

Duties:

• To process sales and purchase orders
• To input orders into the computer processing system
• Deal directly with customers by telephone, electronically and face to face
• Liaise with contractors and customers on issues of order progress etc
• Respond promptly to customer inquiries and to handle and resolve complaints
• Keeping the databases up to date
• Helping with credit control
• Invoicing

Requirements

Essential:

• Good IT/Microsoft skills
• Customer Service
• Good telephone manner
• Attention to detail

Desired:

• Experience with CRM System

Benefits

In return, we are offering the ideal candidate an attractive salary, 25 days of annual leave per annum plus bank holidays off, a generous pension scheme, private healthcare and a discretionary bonus scheme! The successful candidate will also receive comprehensive development and training opportunities. And, as an added bonus, we shut down for the Christmas period!

Job Rewards and Benefits