Customer Account Executive
Barfoots of Botley, United Kingdom
Job Description
Customer Account Executive
Monday - Friday 8am - 5pm
Options available for flexible working
About Us
Growing is in our nature. Over 40 years ago, we started life as a small family farm with a handful of people and a modest range of crops. Today, we’re a global farming and food business working thousands of acres and employing thousands of people around the world to grow, process, pack and market a range of fresh produce.
Supplying our premium produce to some of the UK’s leading retailers and restaurants, we are very proud of what we do and how we do it. With our impressive green credentials, we truly are committed to sustainability, demonstrating continued investment in the latest technologies to help maintain our carbon neutral footprint.
The Role
A great opportunity for an experienced Customer Account Executive to join our busy Commercial team.
Applications are invited from committed, reliable and proactive individuals, capable of operating efficiently in a fast paced, dynamic working environment. Reporting directly to the Commercial Manager, candidates will have strong communication and interpersonal skills, confident of liaising at all levels both internally and externally.
Providing full account administrative support to the Commercial Manager, the Executive will also be responsible for the accurate and timely data input onto internal and customer portals, with reporting duties and liaison for internal and external customers where appropriate. Candidates will have a proactive approach, capable of prioritising workload and working effectively as part of a team.
Key Responsibilities
- Support the Commercial Manager on general account administration using excel, internal portals and customer portals.
- Retailer and internal Barfoots data management and reporting
- Assist with the new and existing product development process proactively from start to finish supported by the wider business.
- To assist the Commercial manager with customer growth projects
- Use retailer sales data to create insights and propose action to grow sales
- Use forecasting tools to align the sales between Barfoots and the customer
- Work withCommercial Manager to arrange and host customer visits and meetings
- Regular store visits to review product ranges and observe shopper behaviour
- Liaising with all associated internal departments to ensure an efficient service to the Customers
- Liaising with Finance team to ensure payments, invoices amp; queries are aligned
- Support general admin within the team utilising Prophet and MS Office as necessary
Requirements
Required Knowledge, Skills amp; Experience
- Ideally educated to A Level or equivalent level
- Previous FMCG or Food/Produce experience desirable
- Strong understanding of customer relationship management
- Ability to project/priority manage
- Analytical capability
- Commercial Awareness
- Strong interpersonal skills / relationship building both internal and external
- Excellent communication and presentation skills
- Proficient in the use of MS Office Applications
- Full UK driving Licence
Benefits
Why Work for Barfoots?
- Investors In People - Silver Award status.
- Company pension scheme
- Life Assurance
- Employee assistance program
- Development opportunities
- Discounted leisure membership
- Discounted vegetable box scheme
- Cycle to work scheme.
- Free onsite parking.
- Approved training centre for Highfield qualifications.
- Rapidly growing company.
- Committed to Sustainability