We are looking for a Senior Account Manager to join our client development team, supporting revenue generation through experiential and smart mass sampling. Working with some of the UK’s largest FMCG brands, you will be responsible for delivering excellent customer service to clients, forging strong, trusting relationships in order to achieve ambitious growth targets.
You will be working in a team which prides itself on being supportive, fun with strong personal leadership values. There will be plenty of opportunities to develop your skills in building long term client relationships and becoming a thought leader in your field.
The role is based in our Maidenhead office with flexibility to work from home.
Your responsibilities will include:
- Developing and managing a portfolio of existing client accounts whilst supporting senior members of the Client Development team to achieve joint goals
- Identifying new business opportunities to increase account spend and develop the client base
- Delivering and executing strategic plans to achieve sales targets
- Creating and developing client proposals, reports and creative briefs and presenting to clients as part of the pitch process
- Working collaboratively across internal departments to ensure campaigns are delivered to agreed specifications.
- Acting as key contact and knowledge expert for Experiential and Smart Mass Sampling
- Coach and support junior members of the team
About us
N2O is an award winning creative brand experience agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time. Our approach is rooted in insight, enabling us to conceive relevant strategies for every brand experience, keeping us aligned with our client and the consumer’s needs.
Requirements
- Experiential experience agency side
- Demonstrable account management experience in Experiential
- Successful record of client development and able to create and maintain robust long term client relationships
- Strong and open communication skills to deliver presentations.
- Competent in the use of Microsoft Office packages.
- Excellent organisational skills and ability to multi-task and juggle different priorities whilst retaining a cool head and an professional demeanour.
- The ability to develop multiple clients at one time.
- Good administration skills and diligence.
- Great collaborator with a flexible approach in work situations.
- A history of achieving targets consistently
- Experience of researching growth areas and trends to maximise our impact in the marketplace
- Full driving licence advantageous
- Able to commute to Maidenhead office 2 days per week
Benefits
- Gross salary 35- 45 k gross per annum depending on experience plus bonus
- Hybrid working opportunities - 2 days in the office
- 23 days annual leave rising to 30 after each completed year of service plus bank holidays
- Option to buy/ sell holiday scheme
- Life Assurance
- Retail Discount Scheme
- Employee Assistance Programmes
- Digital 24/7 GP Service available from Day 1
- Free private medical / dental healthcare after 2 years of service
- Salary Sacrifice pension/ cycle to work/ car lease schemes
- Season Ticket Loans
- Our Head Office location has multiple perks including an onsite gym, free breakfast, free parking and an onsite cafe.