About the Role
The Telegraph is looking for a Business Analyst to work across our digital product portfolio. You’ll need to be a self-starter with a highly collaborative approach and a passion for working with business and technology teams to deliver solutions and user experiences in order to grow our business.
You’ll be well versed in using agile methods and enjoy working collaboratively in a multidisciplinary team. Above all, you’ll want to make The Telegraph better, which may sometimes involve challenging the status quo. We operate with hybrid working, so the team are in the office 3 days per week.
Key Responsibilities
- Working closely with Product, Editorial and Technology stakeholders to deliver the Retention product roadmap by translating this into user stories and technology deliverables
- Working closely with Engineering teams and Delivery Managers to break down epics into small feature iterations and getting stakeholder buy-in to deliver business value early and often
- Managing the scrum backlog, making sure priorities are agreed, all requirements are refined and understood, delivered as specified and signed off by the stakeholders
- Collaborating with technical architects to understand and define the functional and nonfunctional requirements needed to achieve the best quality product
- Working closely with UX and Design to ensure quality user journeys are in place and signed off before the development begins
- Collaborating with optimisation teams to ensure we are A/B testing the features and user journeys that require validation
- Identifying and managing business and technical dependencies between internal and external teams and advising on the prioritisation of work for delivery
- Championing the test strategy and ensuring product quality throughout the software development process
- Working with Operational Support teams on production issues to help advise on the business impact and triage the issues whilst keeping the stakeholders up to date as required
Essential Skills
- Sound experience working with agile practices, especially Scrum and Kanban
- High-level knowledge of common web and app application architectures
- Able to champion product quality through the stories you write and manage the business acceptance of each feature
- Highly proficient in managing, refining and prioritising product backlogs, managing conflicting requirements and writing high quality user stories, acceptance criteria and BDD
- Highly collaborative with strong stakeholder management and communication skills (verbal, written and presentation) with the ability to influence decision making at all levels of the organisation without formal reporting structure authority
- Ability to understand complex business and technical issues with the ability to run workshops and discussions to explore solutions and get a consensus on the way forward
- Experience working with 3rd party suppliers
Desirable Skills
- Considerable experience as a Business Analyst or Scrum Product Owner in a Media or E-commerce digital agile environment
- Experience with Adobe Products
- Experience with Big Query
- Experience in user testing and user research
- Experience with Contentful and APIs
Benefits
The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance, and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.
Training and development
With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.
Our commitment to inclusion
At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socioeconomic background, religion and/or belief.
We are proud to be a Disability Confident Employer as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the r