People Operations Administrator
goodlord, United Kingdom
Job Description
Hybrid - Office based in at our London HQ 3 days per week and remote 2 days per week
Our mission:
- One in five people in the UK rent their homes. Goodlord's mission? To provide them with the best renting experience in the world
- We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution
- Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350 Goodlordians supporting the mission!
The Opportunity:
90% People Ops Admin
- Supporting all people processes incl new starters, parental leave, probation pass, promotions, leavers etc and keeping all our systems up to date
- Preboarding and onboarding of our new Goodlordians (you will be their first experience of life at Goodlord) incl reference, ID amp; RTW checks
- Triaging and managing incoming people queries - answering, escalating or delegating as applicable (the longer you are here the more you will be able to answer!)
10% Office co-ordination
- you are the go-to person for all things office incl. booking in guests, room booking, office supplies, snack orderingetc.
Please note that this is not a People Partner or HRBP role
What we need from you:
This is a busy and varied role so you will:-
- have experience in an administration role in a fast paced environment looking to take their next people/ administrative role (People Ops/HR admin experience would be the cherry on top but is not essential)
- love a process - this role is heavily admin focused so you will be process driven to ensure we remain legally compliant
- thrive on working with energy and at pace
- have a passion for all things people with a strong eye for detail
What's in it for you:
- Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your 1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
- Unlimited holiday and flexible time off (subject to passing probation amp; fair usage policies): we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge, and reboot. We also offer time off for volunteering and training, so you can give back to the community and pursue your passions
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
What’s next?
If you’re ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)!
A full job spec is available on request
Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment.
In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process (such as CC, extra time, wearing sunglasses, a quiet room etc) we'd like to hear about that too, please just let us know!
** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer **
Regrettably we are not able to provide sponsorship for this role
NO AGENCIES PLEASE - we have tried and trusted partners we would turn to should we require support!