#LI-Hybrid
Compliance Officer - Permanent - 37.5 hours per week
Grade - 4
Hybrid working - Burgh Heath, Epsom (2 days per week in the office), rest of the week remote working
Salary - Competitive dependant on skills and experience plus upto 10% annual bonus
Key Requirements
For this role the ideal candidate will need:
- Previous exposure to core compliance requirements - FCA (Financial Services Authority), DPA/GDPR (Data Protection Act/General Data Protection Regulation), AML (Anti-Money Laundering) and CTF (Counter Terrorist Financing)
- Experience in working within a Compliance Department together with any courses undertaken in Compliance
- To be able to provide advice to customer facing departmens, including, escalated customer complaints, arrears and repositions, fraud and general regulatory compliance queries
- To be able to proactively keep up to date with changes to regulations and support the Compliance Manager in the introduction of new regulations, understanding, communicating, planning and implementing changes
- Excellent English and Numeracy skills with high attention to detail
On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.
At Toyota Financial Services (TFS)it is more than just an externally bench-marked salary and bonus, we also offer:
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Access to attractive car schemes for you (amp; your family) for Toyota amp; Lexus cars
- Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
- Generous annual leave of 25 days which increases with service and holiday purchase option
- Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
- Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
- Employee Assistance Program, amp; Eye tests
- Onsite gym, Sports and Social Club, amp; flu jabs to keep you healthy
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking amp; restaurant
- Two volunteering days per year
- Reward gateway voucher discounts
- Flexible working scheme and we welcome flexible working conversations at interview
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning amp; development opportunities including Linked In Learning courses
- 250 contribution towards you learning something new outside of work
- Annual events (e.g., summer party, BBQ amp; Xmas party)including Countdown to Christmas events every December it is so much fun!
Key Responsibilities
Compliance Monitoring and reporting
- Monitor regulations to ensure changes are understood and raised with the business at an appropriate level.
- Support the Compliance Manager in the introduction of new regulations: understanding, communicating, planning changes, implementing.
- Proactively ensure ongoing compliance with regulations on a departmental and company level, this may include, Risk Assessment, monitoring and Gap analysis.
- Manage compliance training content and input into delivery of training from the Learning and Development team.
- Administer and manage Suspicious Activity Reporting to the National Crime Agency.
- Completion of internal and external compliance returns, including RMAR and regional reporting.
- Maintain and update the Company’s internal policies, procedures, compliance registers and Compliance Arrangements Summary.
- Engage and communicate with the FCA as and when required.
Business Facing:
- Administer the Company's Compliance Monitoring Programme across assigned areas of the business, analysing trends and reporting results for discussion at the Conduct Risk Committee.
- Assist in further embedding a Conduct Risk based compliance culture within the business.
- Where required, ensure financial promotions meet regulatory requirements.
- Provide advice to customer-facing departments, including; escalated customer complaints, arrears and repositions, fraud, and general regulatory compliance queries.
- Advise as to the compliance considerations relating to new business ventures, projects, and product development.