Centrica Waste Executive
Biffa Waste Services, United Kingdom
Job Description
A great opportunity to join our amazing customer service team in the waste and recycling industry.
- Centrica Waste Executive (Customer Service)
- 23,500 Salary
- Aylesbury (Office Based)
- Permanent
- Working hours between 8am - 7pm Monday to Friday (7.5hour shifts) to cover the phones
- Rota for the occasional Saturday shift from 10am to 2pm (this is paid at overtime rate)
The role of Centrica Waste Executive is a support role, providing a positive and proactive service to corporate customers and domestic customers with one-off or specialist clearance requirements. Setting up contracts, raising purchase orders, inbound and outbound telephone calls and emails, escalations and account management.
We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful but training is available for the right applicant.
And here’s why you’ll love it at Biffa.
- Quarterly Bonus Scheme
- 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holiday
- Generous pension
- Medical and dental scheme
- Cycle to work scheme
- Retail, leisure and travel discounts
- Free parking on site
- A robust training and development programme which opens the door to a number of great internal progression opportunities
We’re here to change the way people think about waste.
Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environmentthat represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.