Operations Executive (JR100634)
Clarion Events, United Kingdom
Job Description
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.
If you share our values and want to be a part of a successful, dynamic, and creative global business, then we want to hear from you.
The Opportunity:
We have an exciting opportunity in the Confex Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors.
Key Responsibilities:
- Organise small sized events including conferences, tabletop exhibitions, dinners, and other meetings from conception to completion with guidance and support of a manager.
- Work as part of a team delivering the operations for medium/large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager.
- Support with the running of virtual events, platform set up, speaker liaison, design features and live stream coordination.
- Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios.
- Production and timely communication of correct and detailed technical manuals for exhibitors with manager support.
- Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly.
- Arrange travel and accommodation for staff and speakers within a pre-set budget.
- Respond quickly and calmly to requests from speakers, sponsors and exhibitors, pre-event and onsite.
- Work closely with the Portfolio Directors, Producers, the project team, and other operations team members to seamlessly deliver the event.
- Manage the costs, prepare, and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support.
- Manage suppliers and orders for all event signage, AV, venue, catering, sponsored items with manager guidance.
- Develop a thorough understanding of health and safety principles and ensuring all parties are in compliance. Assist with all show health and safety related documentation and constantly look to improve knowledge and experience in this area.
- Assist the Operations team with any other ad hoc tasks as required, including administration tasks as required by the Manager or Head of Operations.
- Demonstrate clear and effective communication of ideas and processes.
- Methodical filing and record keeping.
- Post show evaluation and development.
- Available to travel worldwide.
- Collaborate with other operations teams across the business and take part in working groups.
- Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.
- Available to travel/work on weekends when an event requires (prior notice given).
- Flexible to work long hours in the run up to an event when required.
- At all times representing Clarion Events in a professional manner.
Requirements
Knowledge, Skills amp; Behaviours:
- Experience in the conference and exhibition industry is desirable.
- Organised and methodical.
- Strong social and communication skills.
- Able to deal with a broad range of people.
- Self-motivated and able to take responsibility.
- Keen to embrace and learn to use new technology and IT systems.
- Able to work within a team.
- A customer-first mind-set.
- Adaptable.
- Problem solver.
- Good attention to detail.
- Able to manage time effectively.
- Work calmly under pressure.
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits