Engineering Operations Specialist - 12 Month FTC
DC Thomson, United Kingdom
Job Description
At DC Thomson we are a business with a purpose to make a positive impact on the communities we serve.
We are home to some of the world’s best loved media brands, organised around local news and radio, companionship, kids, advocacy, energy, puzzles and hobbies.
The Courier, The Press amp; Journal, The Sunday Post, Beano, Stylist, Puzzler, The People’s Friend, My Weekly, bunkered, Energy Voice, Findmypast and Brightsolid are just some of the brands you might know us for.
Deeply rooted in our communities, we are investing in data, technology and talent to unlock a new level of understanding about what really matters to our customers. This is how we are shaping the future of media.
We’re changing the way we work to create a flexible, collaborative, learning-led culture that draws on expertise from across the organisation to create award-winning content and cultural moments that make audiences want to be part of our communities.
Our HQ is in Dundee and we have bases around the UK employing over 1,200 extraordinarily creative colleagues working in a mix of office/home/hybrid. They’re passionate about being part of the story of so many well-loved brands and they’re crucial to our ambitions for the company.
We’re looking for the best people to join us at DC Thomson, to share their energy, ideas and skills and be part of our story.
Why join us now?
DC Thomson is on an exciting transformation journey to growth. Our brands matter to people and we are passionate about sustaining meaningful relationships with the communities these brands serve.
Focused on creating brilliant content and experiences that inspire our audiences and communities.
The Opportunity:
We are seeking a self motivated and detail-oriented Engineering Operations Specialist to join our dynamic skillset within the Platform team. As an Engineering Operations Specialist, you will play a crucial role in optimising processes and enhancing products within many of our brands and departments.
What will you be doing as Engineering Operations Specialist?
This position involves working closely with various SaaS products to maintain products, ensuring seamless content delivery and maximising the impact of our digital publications. You will be working with a multitude of teams and products, focusing on;
- SaaS Integration and Management:
- Collaborate with cross-functional teams to identify, implement, and manage SaaS solutions that align with the digital operations strategy.
- Integrate SaaS products seamlessly into existing publishing workflows to enhance efficiency and effectiveness.
- End-to-end payment gateways and solutions
- Understanding and breaking down technical requirements from non technical stakeholders
- Requirements gathering
- User Training and Support:
- Develop training materials and conduct sessions to educate internal teams on the use of SaaS products and digital workflows.
- Provide ongoing support to users, addressing queries and troubleshooting issues related to digital operations.
Requirements
What we are looking for
We are seeking an Engineering Operations Specialist who thrives on working with tight timelines and being able to manage multiple projects at once. If you possess a keen understanding of SaaS products, with a drive for clear documentation, we want you to join our innovative team. Here's what we're looking for:
- SaaS proficiency:
- Proven expertise in working with a variety of SaaS products related to digital operations and content management.
- Ability to evaluate, integrate, and optimize SaaS solutions to enhance overall efficiency.
- Time management skills
- Shown example of dealing with multiple projects while still showing a keen eye for details.
- Practiced knowledge of HTML and CSS
- This is to ensure clear communication with both stakeholders and engineers.
- Migration experience
- The ability to have experience with requirements gathering.
- Ability to show leadership though clear training and onboarding of new products to the wider business
To apply for this role, please follow our online application process and submit a CV and cover letter.
Benefits
This is a full-time, temporary position, working 35 hours per week from our Dundee Office. The role presents the opportunity for hybrid working that must include regular office attendance. We offer a generous package including 34 days holiday, Health Cash Plan, excellent Pension, a competitive salary, and many more staff discounts and benefits.
We are an equal opportunity employer and encourage applications from everyone and do not discriminate