Where does this role fit in?
This is an exciting opportunity for an ambitious, proactive and passionate marketeer to work as part of a fast-growing Client Services Team at ITG.
Team ITG are responsible for delivering all multi-channel strategy, creative and activation for a range of blue chip B2C brands including Coop, Dixons, Macmillan, Whitbread and many more besides.
We are looking for a Junior Account Manager with some pre-existing marketing (ideally agency) experience, who is excited to be able to contribute to the success of delivering multi-channel campaigns.
This role is to operate under secondment alongside one of our key clients, where you will work as part of the central marketing team, supporting with multi-channel briefing process and project management through to the Team ITG client service team.
Requirements
What can you bring to the table?
Just have a look below, if this sounds like you it’s definitely worth putting yourself forward:
- Retail experience is ideal, along with a customer focused background you will have a service-led mentality, putting the customer at the heart of everything you do.
- You will be highly organised and proactive, with a proven eye for detail.
- You will be able to demonstrate ability to build and develop relationships at all levels.
- You will (with instinct and insight) be able to assess the creative to know whether it is on brief and right for client.
- Delivering amazing client services and building relationships should be part of your DNA.
You will have:
- Experience in a customer service role for brand and/or retail clients
- Experience of a multi-discipline agency with a specialism in at least one area.
- Second-to-none project management amp; organisational skills
- Good problem-solving skills, especially under pressure
- Strong written, oral and interpersonal skills
- Highly numerate and commercially aware
- Computer literate and conversant in Keynote, PowerPoint, Excel and Word
You will need to show:
- Self-motivation, setting your own agenda, managing often conflicting priorities
- Confidence to lead on communication across platforms this will include a mix of face to face and Teams meetings, as well as email and written communications
- Management of both internal and external stakeholders
- Inspiration and engage internal colleagues to get the very best out of them at all times
- Service-led mentality, putting the customer at the heart of everything you do
- Hungriness to grow service opportunities within the client for ITG
Benefits
Work’s a treat!
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays we understand the importance of you getting some down time.
- Annual Wellbeing Day enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan claim back the cost of your medical treatments.
- Smart Working Options spend up to 40% of your working week from home.
- So many savings through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme our people are at the heart of everything we do, so if you’re happy, we’re happy.
- Cycle to Work Scheme save on the cost of biking to work.
- Monthly Employee Awards - Employee of the Month programme with 250 bonus
- Raising money for charityincluding a paid Volunteer Day we’re all about giving back and having lots of fun in the process!
- Referral scheme know the perfect person to join the team? You could bag 1,000 for a putting a good word in.
- Wellbeing Programme giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave support for you and your family to help you navigate through the craziness of family life.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups wi