Product Manager (Technical)
Dayshape, United Kingdom
Job Description
We’re an award-winning enterprise software scale-up with high ambitions for growth. We recently won the ScotlandIS Digital Tech Scale-up Business of the Year award and have previously been recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years.
Dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before. It’s built to handle large, complex, and ever-changing requirements with ease.
Our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 25 countries across four continents. Our target customers are global firms, international networks, and large national or regional organisations, if they’re big enough to have the challenges that Dayshape can solve.
As a company, we live our values every day and we're committed to making sure our friendly and inclusive environment grows with us.
About the role
We are looking to recruit a Product Manager to join our existing Product Management Team. The successful candidate will lead the Platform and Integrations team. This team ensures that Dayshape can scale, meeting current and future customer capacity needs. They also provide capabilities that allow us to ingest data, and onboard customers rapidly.
As the Product Leader of this team your major stakeholders will be internal and external. Dayshape is a single product company, so the Product Management function interfaces with almost every other team in the company including Engineering, Sales, Marketing, Customer Success, Professional Services and Support. You’ll work closely with these departments to get their input into multiple demands and product development needs.Externally, you will demonstrate empathy with our customers, leading workshops and developing a data-led approach that will help us identify what matters to them.
You will prioritise and plan development on an ongoing basis, as well as having a critical role in undertaking the discovery work required to refine requirements and communicating the plan to stakeholders.Visions and plans mean nothing if they aren’t delivered, and you will steer that delivery, working on prioritisation and scheduling for your development team. In particular, you’ll work very closely with the Tech Lead to consider the capacity, capabilities and characters of your team and how best to deliver value and estimate timescales.
In this role you will also be contributing to our North Star Metric. As the product leader you will help set and deliver on the vision and mission for this team where they will impact on the growth rate of the North Star Metric.
What you’ll do
Provide Product Leadership for the Integrations Team:
- Identify and develop SMART business objectives for the team that will:
- Increase and/or protect North Star Metric (NSM).
- Increase rate of change of NSM.
- Improve overall customer satisfaction with services/features provided by the team.
- Develop and execute a vision for the team.
- Develop and prioritise the backlog to align with roadmap prioritisation and strategic direction.
- Define and deliver a roadmap for the team.
Own the full feature lifecycle:
Discover
- Using your market and customer research skills, you will uncover pain points and points of friction to be solved which provide value for the customer and the business.
Build
- You will work with a cross functional team to build solutions to stakeholder problems that will add value for customers and Dayshape.
- You will prioritise and select appropriate features to build based on company objectives and an analysis of mitigating the following risks:Value, Usability, Feasibility, Business
Launch
- You will be the driving force behind the launch and enablement of each feature, ensuring that all key stakeholders are made aware of and enabled to use, market, sell, and install the new feature.
- You will be able to speak to the main personas within the market segment about Dayshape, our positioning, and how we bring value to our customers.
- Lead the ‘hearts and minds’ initiatives with our customers and how they interact with our product.
- Represent our Product and our approach to developing the product through suitable public speaking events.
Measure
- Based on the expected outcomes outlined during the ideation phase, you will measure the impact of the feature and assess its success and any required changes.
Maintain
- You will use product telemetry or other customer insights and feedback to understand the efficacy and relevance of your feature to iterate or improve it. <