About Abi Global Health
Telemedicine is one of the fastest-growing health innovation sectors on the planet, with a massive spike in demand, innovation, and investment, making this a truly dynamic space.
Abi Global Health, a well-funded, fast-growing B2B2C start-up, is perfectly poised to capitalise. Through intelligent and thoughtful design, our efficient, user-friendly services enjoy a utilisation rate of 3-times industry average, but at a fraction of the cost of competitors. Our mission is to make professional healthcare as easy to access as advice from a friend.
Our highly automated AI-driven technology is strategically designed to deploy frictionlessly across different jurisdictions at scale, internationally and rapidly. It is already in use across 35 countries and 22 languages.
By transforming the way people access professional healthcare, we contribute to the United Nations Sustainable Development Goal "to ensure healthy lives and promote well-being for all."
Due to exploding interest from our global corporate clients (pharmaceutical companies, insurers, etc), our team is growing.
Description
A unique opportunity for you to join our highly competent international team at a pivotal point for the business.
As a Client Success Manager, you will support our insurance sector clients to get the maximum value from our digital health services.
Objectives
You will work to establish and develop relationships with the consumer health and insurance companies which deploy our digital health solutions to improve patient outcomes.
You will work closely with our clients to understand their business objectives and strategies and help them to implement our digital health services to support these strategies. You will develop a deep understanding of our portfolio of services. You will lead the successful deployment of new engagements with consumer health and insurance clients. You will act as an internal client advocate, working closely with our Technical and Medical Teams to ensure Service Level Agreements and development timelines are exceeded and client needs and perspectives are prioritised in all aspects of our business. You will improve and develop documentation, processes and systems to support our insurance clients. You will develop and implement strategies to ensure the continued health of client relationships.
Tasks
Requirements
You are available for a full time role based in the UK, Ireland or Spain (mostly remote with some travel).
Your attributes
Your skills
Benefits