#LI-Hybrid
Business Analyst, Full Time, Permanent (37.5 hours per week)
Grade 4
Salary - Competitive plus upto 10% bonus
Hybrid Working - (minimum 2 days per week in the office) - Burgh Heath, Epsom
A bit about the Department
Business Technology Solutions (BTS) is the IT department within Toyota Financial Services UK (TFSUK), overseeing security, the successful running of IT applications, and delivery of valuable business change.
At Toyota Financial Services (TFS)it is more than just an externally bench-marked salary and bonus, we also offer:
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Access to attractive car schemes for you (amp; your family) for Toyota amp; Lexus cars
- Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
- Generous annual leave of 25 days which increases with service and holiday purchase option
- Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
- Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
- Employee Assistance Program, amp; Eye tests
- Onsite gym, Sports and Social Club, amp; flu jabs to keep you healthy
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking amp; restaurant
- Two volunteering days per year
- Reward gateway voucher discounts
- Flexible working scheme and we welcome flexible working conversations at interview
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning amp; development opportunities including Linked In Learning courses
- 250 contribution towards you learning something new outside of work
- Annual events (e.g., summer party, BBQ amp; Xmas party)including Countdown to Christmas events every December it is so much fun!
What you'll be doing:
- Leading business analysis on assigned projects, designing the analysis approach to take.
- Collaborating closely with Project Managers, other change leads and business and end users, to understand problems/opportunities and the emerging requirements from these to create valuable change.
- Conducting investigations and data analysis to generate qualitative and quantitative insights.
- Designing and leading facilitated workshops, meetings, and individual or group interviews.
- Performing ‘as-is’ business process analysis to identify improvements and presenting ‘to-be’ processes to gain agreement to potential change
- Producing functional and non-functional requirements and collaborating with cross-functional teams to devise solution options.
- Identifying common needs and priorities, challenging assumptions.
- Making recommendations based on cost-benefit analysis and feasibility.
- Prioritising requirements with stakeholders, using techniques such as MoSCoW and creating use cases, scenarios, models, and user stories, following Agile or Waterfall methodologies.
- Supporting testing and training activities and assisting service transition into Business as Usual (BAU) operations
Experience you'll gain:
- Deep understanding of TFSUK’s services for its customers and underling business operations.
- Business analysis experience in both Agile and Waterfall methodologies.
- Exposure to Project Management via our implemented framework.
What you'll get to own:
- Business analysis projects from idea to value outcome.
- The business analysis approach to your analysis projects.
- Problem solving for your analysis projects.
- The opportunity to make exceptional services for customers.
Key Experience and Skills:
- Proven record as a Business Analyst.
- Ability to influence others regardless of position / seniority.
- Analytical approach to problem solving.
- Critical thinking abilities.
- Strong customer facing skills with the ability to represent BTS in a confident and professional manner.
- Excellent communication, adept at producing high quality documentation with ease, including using standard modelling languages (BPMN/UML).
- Ability to build relationships and empathise with stakeholders.
- Confident workshop facilitator with the ability to draw information from diverse groups and gain consensus.
- Requirement engineering and prioritisation skills.
- Ability to perform investment appraisal