Barista - Bristol
Origin Coffee, United Kingdom
Job Description
About Origin
We’ve come a long way since 2004and we’re just getting started.
As one of the longest-standing independent coffee roasters on UK shores, the love of coffee fuels everything we do. We work to challenge the expected, crafting tangible experiences and products that are impactful and progressive. We work hard, and with integrity, to shape and share exceptional coffee, fairly, with all. As an B Corp accredited coffee roaster, we’re not here to jump on bandwagons. No greenwashing. No jargon: an inclusive, global community, listening and speaking up for the future we believe in.
We build, nurture, and champion relationships at the source, celebrating farmers, cooperatives, and producers. We support direct trade, traceability, and quality. From crop, to cup, every step of our journey is considered; we’re proud to be held accountable, always striving for better ways to do business, placing people and planet before profit.
Dedicated, curious, driven, and open-minded, we’re not afraid to push boundaries and shape positive change. With a growing team of award-winning coffee professionals, a world-class coffee programme, six coffee shops, an ever-evolving product range, we continue to work hard to create inclusive spaces within Origin as well as everywhere we go, where conversations can grow. We move fast yet stay grounded, cutting paths through the noise, and have a lot of fun along the way. We’re here for ideas, rolling up our sleeves, and sharing new perspectives. Opportunities are on the tableyours to shape, with full support.
Join us in pursuit of coffee excellence.
The role overview
Join our team as a Barista at our beautiful location near Bristol Bridge. As part of the Origin family, you'll be delivering exceptional quality and customer service in this bustling community. This role requires not only barista skills but also a passion for communication and building relationships. You'll be a key player in upholding our standards and driving excellence.
We have a rigorous career pathway and so you will be expected to demonstrate your skill level, we will work with you and take you on your career journey, developing and investing you. We love continuous improvement and anyone who works for us we discuss what this looks like for you.
The role responsibilities
Integral to the success of our award winning and renowned coffee shops, you will:
- Deliver an informed, passionate, and enthusiastic approach to communicating specialty coffee to customers.
- Make recommendations based on customer preferences, ensuring exceptional customer service.
- Operate and maintain coffee machinery, including La Marzocco espresso machines.
- Contribute to recipe creation for single origin coffees and maintain excellent latte art skills.
- Demonstrate outstanding filter knowledge and brewing techniques with meticulous quality control.
- Maintain cleanliness throughout the café, including machines, working areas, and public spaces.
- Support stock supply and communicate re-ordering needs.
- Perform opening and closing duties for the café.
- Represent the Origin brand as an ambassador, embodying industry representation.
Requirements
About you
To be successful in this role, these are the things that matter the most:
- Approach each day with a can-do attitude and a commitment to excellence.
- Cultivate genuine connections with customers, reflecting Origin’s ethos of warmth and hospitality.
- Demonstrate meticulous attention to detail and an ability for problem-solving.
- Convey confidence and approachability, earning the trust and loyalty of both customers and colleagues alike.
- Flourish in both independent and collaborative settings, contributing to the success of the team.
- Maintain a balance of professionalism and approachability, reflecting the spirit of Origin.
Essential qualities to have
- Extensive specialty coffee knowledge, including brewing techniques.
- Meticulous attention to detail with the ability to identify opportunities for upselling and improving customer service.
- Exceptional customer-facing skills.
- Highly organised and efficient, even under pressure.
- Demonstrable experience in the specialty coffee industry.
- Experience in exceptional customer service and front-of-house operations.
- Strong verbal communication skills.
- Experience working independently and as part of a team, guided by core values and business objectives.
Desirable qualities to have
- Passion and expertise in specialty coffee.
- Strong communication and relationship-building skills.
- Adaptability and independence.
- Professionali