Front Desk Assistant / Receptionist
NMI, United Kingdom
Job Description
What will I be doing?
The People amp; Office Assistant will perform various front-of-house, office management, and administrative functions for the Bristol office, including:
- Serving as the point person for all Employee/Visitor Experience matters.
- Fulfilling the duties of the Receptionist for the Bristol office: answering phone calls, greeting visitors, arranging employee and visitor parking, overseeing office assets, receiving and distributing mail, etc.
- Handling clerical tasks for office staff, such as scanning, printing, mailing, shipping, ordering supplies, and arranging for lunch, etc.
- Purchasing and managing the inventory of office supplies and equipment, as well as snacks and drinks.
- Booking travel and accommodation, coordinating corporate meals, and securing meeting spaces.
- Maintaining office function and aesthetics, coordinating maintenance and repairs in the office.
- Ensuring the Health amp; Safety of UK-based NMIers - Health amp; Safety Officer, Fire Marshall, and First Aider training will be provided.
- Being an ambassador for the culture at NMI by arranging monthly bowling socials and other social events for the UK team, e.g, seasonal parties, office celebrations, and activities (Halloween, Valentine’s Day).
- Assisting the People Team with administrative tasks, projects, and initiatives as requested.
Essential Skills amp; Experience
- Proven front-desk, customer facing administration or receptionist experience.
- Excellent written and verbal communication skills.
- Highly computer literate with the ability to pick up new, bespoke systems.
- Proficient in the MS Office suite (e.g. Word, Excel, Powerpoint) as well as the Google Suite (e e.g. Gmail, Google Calendar and Drive).
- Strong time-management, organisation, and problem-solving skills.
- Professional, motivated and driven.
- Friendly, positive, ‘can-do’ attitude - not afraid to take initiative.
- Confident communicator with individuals at all levels.
- Ability to calmly juggle multiple tasks and occasional high pressure situations.
- Good eye for detail and high level of aesthetics and cleanliness.
Requirements
Preferred Skills amp; Experience
- Experience using the following: printers, scanners, office phones amp; switchboards, franking machines, etc.
- Experience using couriers such as UPS, Fedex, DHL etc.
- Experience working with international teams across varied time zones.
- Interest in workplace Health amp; Safety.
Benefits
As well as being a part of something exciting everyday, you will also receive the following benefits:
- Annual salary of 21,000-23,000 (dependant on experience)
- Annual bonus scheme dependent on individual and company performance
- 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
- Workplace pension scheme
- Private medical insurance (upon 30 days of employment)
- 7 hours per day, 35 hours per week
- Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave).
- A chance to develop with an allocated company training budget
- Bike2Work Scheme
- Telus Health, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets.
- A strong commitment to employee wellbeing including mental health first aiders.
- Employee referral scheme with generous financial reward
- Bonusly colleague reward scheme
About us
We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realising it! We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratise the latest payments technology so that everyone can realise the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity amp; Inclusion action group, diversity goals for hiring, anonymised resume screening, affinity groups such as our Wom