Senior Flight Management Associate
Fly Victor, United Kingdom
Job Description
- Managing the end-to-end client experience post-booking,
- Regular communication with external partners (airports, FBOs, caterers) and internal colleagues across all teams
- Direct engagement with our customers flying around the world.
- Working on different sub-elements of the flight management function including the new booking phase (first contact and flight itineraries), the tactical (day of flight) role, and all aspects of flight logistics.
- Problem solving where necessary
Requirements
- Ability to work in a fast-paced environment and collaborate effectively as a team member;
- Comfortable and capable handling difficult situations and resolving problems, often at short notice;
- Good attention to detail, highly organized, proactive with an ability to prioritize effectively and multitask;
- Positive and enthusiastic attitude towards work, flexibility and ability to work independently;
- Proficiency in English language with excellent written and verbal communication and strong interpersonal skills;
- Candidates must have at least one year of operational experience within private aviation.
Benefits
Best In-Class Salary Structure
Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.
Personal Development
ELEVATE Victor’s in-house self-development tool will provide you with a snapshot of your monthly performance throughout the year, showing you which areas of your process you need to improve in order to achieve future targets and level up. You may also choose to collaborate across different areas of the business, such as marketing, product, and finance to expand your skill set.
Victor+
Victor+ is an internal body set up by existing Victor staff to offer our employees educational tools and support for a wide variety of challenging topics such as mental health, and financial well-being, and to encourage people to generally take more care of their work-life balance.
Medical and Insurance Cover
Medical BUPA cover. Income protection and life assurance.
Social Development
Victor hosts socials to bring the team together and support healthy, professional relationships. You can also take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.