Reports to Head of RWE
Job Summary
The Associate Director for RWE will lead a team responsible for commercial and scientific consultancy, identifying, generating, and converting new business development opportunities, and overseeing account management of OPEN Health clients. The Associate Director for RWE will be the primary client contact as potential projects are under discussion to give scientific input and advice, develop the project concept with the most suitable OPEN Health offerings and move the project to contract completion, supported by the Central Business Development team.
As a senior member of the RWE team, the Associate Director - RWE will provide counsel and training to more junior project team members and lead the charge for the consultancy and business development initiatives. It will be the responsibility of the Associate Director RWE to ensure the consultancy team are working on business development opportunities and generating revenue in line with company RWE targets. The Associate Director RWE will have oversight of all business development opportunities within RWE and will be there to guide and support their team members as they develop opportunities and deliver projects.
The Associate Director RWE will also be responsible for ensuring awarded projects stay within the agreed scope through communication with their team members. It will be the responsibility of the Associate Director to ensure CRM is accurately maintained and work to mitigate any revenue slips. The Associate Director RWE will also have significant line management responsibilities for business development and consultancy team members.
Essential Duties amp; Responsibilities
Business Development amp; Account Management
- Contribute to the continuing achievements and annual targets of OPEN Health; identify and secure opportunities for real world evidence projects by understanding the current healthcare environment and the commercial objectives of our clients.
- Lead growth of the business through the development of strong client relationships.
- Work towards a revenue target appropriate to a senior leadership role, taking responsibility for a significant part of the business and contribution of revenue to the RWE Centre of Excellence annually and mentor other team members to support with organic growth in line with their roles.
- Lead on the conceptualisation of a range of observational research studies using real-world evidence methods, across both primary data collection and secondary database opportunities that cover our key service offerings including:
- Evidence generation workshops and strategy consulting
- Qualitative surveys
- Primary data collection chart reviews
- Retrospective database studies using European secondary electronic medical records (EMR), claims and registry databases
- Database landscaping and feasibility assessments
- Expert elicitation studies (e.g. Delphi panels)
- Develop detailed and accurate proposals in response to taking a detailed brief from clients ensuring a clear understanding of objectives, timelines, and budgets.
- Prepare project fee and cost estimates for the client proposal to meet both client scope for the work and ensure the profitability of the project for OPEN Health.
- Maintain a keen eye on the project delivery throughout to ensure any over-servicing is monitored and mitigated.
- Lead key over-servicing discussion with clients and ensure that over-servicing is captured and resolved as early as possible by recontacting work, as required.
- As required, obtain fee/cost estimates from partner companies or third-party vendors to prepare the proposal. Revise the fee/costs as required to prepare client contract.
- Lead Bid Defence meetings and the general coordination and generation of pitch decks.
Study Consultancy
- Work with our clients and internal and external experts in the therapy area to identify the appropriate methodology, including evidence generation using primary or secondary RWE methodology to provide the best possible and most appropriate solution for our clients.
- Lead on the implementation of a range of observational research studies using real-world evidence methods, across both primary data collection and secondary database projects that cover our key service offerings outlined above.
- Be a key point of contact for the team to share your knowledge on the conceptualisation and implementation of both primary data collection and secondary database projects.
- Lead, conduct and facilitate RWE evidence generation workshops and lead the delivery of bespoke consultancy projects for clients.
- Take a lead role in the delivery of bespoke RWE consultancy-based projects, by running key projects and support