Partnerships Account Manager
Bionic Services Ltd, United Kingdom
Job Description
Job Title: Account/Partnerships Manager
Location: Chester (Hybrid)
BusinessComparison was formed in 2014 to become the comparison site for British businesses. Despite a multi-million Pamp;L, it remains small, agile, and growing at a rapid pace with significant backing to fulfil its ambitions. In 2021 BusinessComparison was acquired by one of its partners, the Bionic Group, given their closely aligned ethos of supporting the UK’s SME. This deal provided the necessary investment and support for BusinessComparison to now realise its ambitions.
BusinessComparison is here to make being in business easier, by matching our customers with the best solution for their individual needs. We are providing new and innovative ways to help businesses in the UK to become the market leader of business essentials, with the mid-term potential for international expansion of our solution. As a result, BC will be looking to achieve three figure growth over the next three years.
We are seeking exceptionally talented individuals, who are constantly striving to challenge the status quo and make positive difference to UK SMEs, therefore we have this fantastic opportunity to join a dynamic, fun, fast-growing business with a focused vision to deliver the best service to our customers.
The role
Reporting to the Senior Commercial Manager, this role is pivotal as the products and services provided by our existing channel partners are the lifeblood of the service that BusinessComparison offer.
Through effective account, partner and channel management, our business customers acquire better deals, we generate more customer loyalty, and the long-term sustainability of the comparison model will continue to flourish. This is a complex commercial role that requires experience and confidence working day-to-day with existing business partners of varying type, from Brokers to agencies or affiliate portals, and direct service providers. There are also internal and external partners to think about too!
The successful Partnership Manager will be expected to handle and drive forward continuous renegotiations for partners in numerous B2B channel sectors, Utilities, Finance, Banking, Telecoms, Payments and Software.
Smooth handover of commercial changes into the business is also a key part of this role, such as explaining how commercial changes affect marketing channels (primarily PPC/SEO and email marketing). Therefore, the ability to effectively analyse and present data to partners and internal colleagues is very important. You will be an approachable person, who is able to embrace change and thrives in a fast-paced environment.
Day to day
As the Partnerships Manager your key responsibilities will be:
- Responsible for EBITDA target for the performance of existing partners and channels
- Commercial onboarding of new partners within existing markets
- Report and communicate partner performance data internally to key colleagues to action.
- Account manages to resolution any ongoing and outstanding actions with channel partners e.g. reporting errors, enquiry quality issues, or filtering of enquiries.
- Ensure a first-class service in meeting with or representing our channel partners.
- Input on ongoing channel development via feedback from partners into dev / project teams
- Continuous commercial account development of channels and their respective existing partners
- Act as the primary point of contact for existing partners into Business Comparison for most matters.
Requirements
About you
- Previous experience of account management or partnership management
- Experience negotiating and closing commercial service contracts (new or existing)
- Numerical business judgement making decisions based from sound mathematics.
- Analytical mind the ability to report and analyse key performance data.
- Presentation skills confidently present performance internally (colleagues) and externally (partners)
Benefits
About Bionic Group
Bionic has over 700 people working across three office locations and four businesses; Bionic - London, Bionic Outbound Luton, Think Business Loans Chelmsford, and Smart Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.
Working at Bionic means provides you many