UX Intern
Interactive Investor, United Kingdom
Job Description
WHO WE ARE:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching 55 billion and over 400,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs, and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
WHAT WE STAND FOR:
It’s simple we want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking, and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor.
ABOUT THE ROLE:
In this 10-month placement as a UX Intern, you will support the UX team to create a great experience for our customers. You will create lo-fi and hi-fi prototypes, run and participate in UX workshops and co-design sessions, and facilitate user research sessions with our users. You will work across both Design and Research, flexing your qualitative and quantitative research skills and then being able to apply those to end design that creates best in class experiences for our customers.
KEY RESPONSIBILITIES/WHAT YOU’LL DO:
- Create, define and guide design decisions
- Create assets such as prototypes and hi-fidelity designs to create amazing customer experiences
- Champion Accessibility amp; Inclusive Design
- Work with the UX team to execute user-centred research methods:
- Contextual inquiry and ethnographic field studies
- One-on-one interviews
- Focus groups
- Usability testing and concept testing
- Competitive assessment
- Diary studies
- Deliver both in-house and 3rd party research workshops including set up, recruitment, moderation, data collection, analysis and debrief
Salary: 26,500
Interview dates: April 2024
Placement dates: Monday 9th September 2024 to Friday 27th June 2025
Requirements
PERSONAL ATTRIBUTES:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Open-minded
- Empathetic
- Clear and concise communicator, verbal and written
- Analytical thinker
- Data-driven
- Creative mind
ELIGIBILITYCRITERIA:
- To apply for this role, you will need:
- To be eligible to work in the UK
- To be over 18 years old as of 1st September 2024
- To be a 2nd year student in a full-time undergraduate degree with an industry placement year, in a subject relevant to this role
- To have achieved a minimum of 104 UCAS points at A-level (grades BCC) or an equivalent (e.g., BTEC DMM) qualification
- Maths and English GCSE (or equivalent) grades A* to C (new grades 9 to 4)
Find out how many points your qualifications are worth using the UCAS Tariff calculator: www.ucas.com/ucas/tariff-calculator