Product Analyst Intern
Interactive Investor, United Kingdom
Job Description
WHO WE ARE:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching 55 billion and over 400,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs, and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
WHAT WE STAND FOR:
It’s simple we want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking, and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor.
ABOUT THE ROLE:
Our Product Team is responsible for ensuring we are managing and creating the right products in a way that is customer and data lead.
In this 10-month placement as a Product Analyst Intern in our Product Team, you will be supporting the team in ensuring our Products are delivering meaningful value for our customers and business stakeholders, and improving customer journeys and experience to help ii create the leading platform in the selfdirected investing market.
KEY RESPONSIBILITIES/WHAT YOU’LL DO:
- Work with Product Analysts, Product Managers, Technical Leads, business stakeholders and other key individuals to help define and document the initial ask for new change requests in the form of requirements catalogues, epics, user stories and other means
- Support Product Analysts to carry out detailed analysis of the business needs, requirements, impact, scope, risks, benefits and technical dependencies
- Contribute to the analysis process including, the authoring of good quality user stories, which will contain, business requirements, API integration points, data and data mapping, acceptance criteria, and non-functional requirements
- Help architects shape requirements solutions and work with the test team to build out test strategies
- Play an active role during refinement/planning in clarifying the requirements and defining the sub tasks that need to be carried out to deliver the story
- Help measure the success and identified learnings of the changes you’re working on working closely with the Data team and Product Managers to ensure that we’re moving the business forwards in the right direction
- Provide business and technical answers to questions or information required by the squads or projects in a timely manner
- Support the Product team in ensuring business readiness of changes being delivered, including business process mapping and customer service training
- Provide analysis and support for live issues and incidents, working with other support teams towards a speedy resolution
- Support Product Managers during discovery work, providing elements of the technology context to help build business justification cases for new opportunities, including contributing to any assessment of potential 3rd party solution providers
Salary: 26,500
Interview dates: April 2024
Placement dates: Monday 9th September 2024 to Friday 27th June 2025
Requirements
PERSONAL ATTRIBUTES:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Clear communicator
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed delivering faster and better
- Decisive and take ownership of outcomes
- Not afraid to challenge and be open to challenges
- Highly self-motivated and logical thinker
- Ability to take on knowledge rapidly, ability to self-learn and discover
- Problem solver
ELIGIBILITYCRITERIA:
To apply for this role, you will need:
- To be eligible to work in the UK
- To be over 18 years old as of 1st September 2024
- To be a 2nd year student in a full-time undergraduate degree with an industry placement year, in a subject relevant to this role
- To have achieved a minimum of 104 UCAS points at A-level (grades BCC) or an equivalent qualification (e.g., B