Customer Service Advisor - Part Time - Corinium Museum
Freedom Leisure, United Kingdom

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people’s lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives.

The Corinium Museum holds large and internationally significant collections of archaeology, social and rural history as well as running the Visitor Information Centre. The collections range from prehistory through to the 19th century, covering key curriculum subjects.

We are seeking a Customer Service Advisor to join our friendly Front of House team on a part-time basis. The ideal applicant will be able to deliver excellent customer service to visitors to the Corinium Museum and provide a comprehensive tourist information service to visitors to the Cirencester Visitor Information Centre.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 12.5 hours per week, Monday - Sunday

Requirements

• Experience in a customer service environment

• Experience/background in a retail environment and handling cash
• High level of IT skills - MS Office
• Excellent written and verbal communication skills
• Ability to work under pressure
• Enthusiastic and positive approach to the workplace
• Friendly, approachable and helpful manner
• Good listening and questioning skills
• Ability to record and deal with data accurately and effectively

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 22nd March 2024

Salary: up to 6,791 per annum

Job Rewards and Benefits