Technical Writer (API)
Checkout.com, United Kingdom
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 19, 2021
Last Date
Mar 19, 2021
Location(s)
Job Description
We're Checkout.com
We're building the connected finance businesses deserve. Unleashing them with tomorrow's technology, today. Our flexible payments solutions help global enterprises like Samsung, Deliveroo and Adidas launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We liberate smart, passionate people to collaborate, innovate and do their best work faster. That's why we're one of the most valuable fintech firms around. But we're just getting started. By cutting through financial complexity, we'll empower companies to change the world. Join us. Unlock your potential.
Build tomorrow, today.
Technical Writer at Checkout.com
At Checkout.com, our Design and Docs team makes sure our products, both internal and external, put the user first and remove the unnecessary complexity that exists in the payments industry.
For technical documentation, this means breaking down complex topics into easily understandable contentfor both technical and non-technical usersand helping businesses get the most out of our products.
Our focus now is building the gold standard of technical documentation. We want to build documentation that delights, engages and empowers businesses to change the world.
We're currently a small team of 6, and growing fast, so you'll be critical to the success of the team and our mission to show everyone how documentation is done.
Why be a Technical Writer at Checkout.com?
Whenever we see complexity that confuses customers and makes their lives harder, it spurs us on to simplify and improve, no matter how big or small.
If you like being given the autonomy to solve hard problems, and remove complexity from systems and experiences, then we’re the place for you.
The financial industry needs reforming, and it’s why we existto build the connected finance that businesses deserve.
You’ll be working on making our API reference best in classboth in the quality of the content and the user experience. Your focus will also be on establishing processes to ensure that the API reference is the source of truth and always up to date. Whilst working closely with the Docs team, you'll also be working on creating unique Product style guides.
About You
- Prior experience in using and documenting REST APIs
- Produce clear, human-centered copy in American English
- Strong communication skills to communicate with engineers, product leads, and our customer success team to understand our products and features
- Experience creating and updating OpenAPI definitions (in YAML)
- Knowledge of GitHub and Jira to track your work
- Ideally some experience coding in basic HTML and CSS to ensure our API reference is on brand and looking its best
What you will be doing
- Listen to, and act on, internal and external user feedback to continuously improve the API reference
- Edit content created by other technical writers or fellow employees as required
- Seek out new tools, services or processes that can make our documentation even better
- Maintain a Postman collection of sample requests
- Set up and dig into analytics to measure impact
What we stand for
At Checkout.com, everything starts with our values, including the experience we offer our people.
#Aspire
We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
#Excel
We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#Unite
We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
Want to see us in action?
Take a peek inside here.
More about Checkout.com
We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencie
Job Specification
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