Transactions Associate
The Hut Group, United Kingdom

The Hut Group:

THG is one of the world's leading online beauty and wellbeing retailers, home to premium brands such as lookfantastic, ESPA, GlossyBox, and Myprotein; all of which are powered by our industry-leading and award-winning technology platform, THG Ingenuity. Our 4,500-plus employees represent 66 nationalities and work in offices located in 11 cities around the globe.

Our culture is fast- paced and unique, we recognise great achievements with great rewards. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey. THG believes in the power of meritocracy. We invest in the development of our people to help everyone achieve their full potential.

About the Division:

Finance at THG is a rapidly growing and evolving team, covering all areas of finance from central functions such as accounts receivable and payable, treasury, tax and internal audit, to specific commercial teams for each of our divisions, Beauty, Tech, Consumer, Health and Brands. As the business expands and takes on new challenges in the form of acquired businesses or new ventures, finance is there to support every step of the way, leading to dynamic and challenging roles no two days are the same! Common characteristics among our team are the ability to drive change, adaptability and resourcefulness, to ensure we can keep pace with the business, without compromising on financial control or sales performance.

Description:

Due to ongoing growth within the Ingenuity business area there is now the need to expand the Transactions Team.

Reporting into the Transactions Manager - Ingenuity, the primary responsibility of the Transactions Associate is to ensure that the end to end processing of B2B customer billing, supplier invoices and credit control is carried out as per company policy and right first time approach to maximise cash and minimize risk.

The Transactions Associate will manage a portfolio of key B2B customer and supplier accounts to the expected standard of customer/supplier experience. Liaise with THG internal stakeholders providing top class customer service levels and ensuring that the customers and suppliers accounts are always up to date through allocating, posting cash receipts, sending statements and processing payments.

The Transactions Associate acts as a subject matter expert and point of reference for activities or issues related to customer and supplier transactional finance and ensures that related processes are executed in line with the group procedures and according to the internal and external audit requirements.

Responsibilities:

• Process B2B Customer invoices and credit notes timely and accurately in accordance with HMRC VAT regulations, company guidelines and SLA’s
• Post customer receipts daily into the ledger and allocate invoices accurately according to remittance advices and SLA’s
• Send customer invoices via email once posted and upload to portals where required according to SLA’s
• Process incoming requests through agreed workflow and schedule activities appropriately
• Ensure all AP documents are processed and paid within the expected timeframe.
• Provide support to internal stakeholders and expertise, and act as first point of reference to resolve any queries coming through the relevant mailbox. Handle all queries efficiently and effectively to ensure all SLA’s and KPI’s are met
• Perform key account reconciliations and query resolution
• Debt chasing and key account management
• Reporting as required by group credit manager
• Develop and maintain excellent working relationships with external customers, suppliers, internal stakeholders and wider finance teams
• Strives to achieve best practice performance levels as per benchmarks agreed with the Transactions Team Leader
• Drive change mentality within Transactions Team and wider business to enhance better working relationships and positive working behaviours
• Support with audit requests at any given time
• Any other adhoc duties as required

Requirements

• Professional education or equivalent experience
• Fluent in English verbal and written. Another European Language (French, Polish, Swedish, German) an advantage.
• A good knowledge amp; understanding of Accounts Receivable, Accounts Payable and Credit Control processes
• You will have experience of processing a high volume of invoices/credits in multiple currencies
• A good knowledge and understanding of VAT requirements
• A solid working knowledge of Microsoft Word, ACCESS, Outlook and Excel (Understanding V-Lookup, Pivot and Functions

Job Rewards and Benefits