Site Lead / General Manager (E-commerce Fulfilment)
The Hut Group, United Kingdom

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Feb 23, 2021
Last Date
Mar 23, 2021
Location(s)

Job Description

Site Lead / General Manager (E-commerce Fulfilment)

Based South Manchester / Cheshire

THG's primary focus is health, beauty, prestige and nutrition related consumer goods. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand.

Operations are at the heart of customer experience here at The Hut Group, shipping to our customers all over the world from our purpose built, innovative Distribution Centres.

Due to rapid growth, THG is looking to a Site Lead / General Manager (E-commerce Fulfilment) with experience in automation and large-scale distribution for our main flagship Distribution Centre in Cheshire.

You will be responsible for the day to day running of the fulfilment operations on site which will include:

  • Ensuring that all staff on site can operate in a safe working environment
  • Planning future capacity requirements for both headcount plus inventory for both peak periods and off-peak.
  • Responsible for continuous improvements in our UK operation which will include further automation and innovation.
  • Overseeing operations to ensure fulfilment (inbound and outbound) are all operating at maximum efficiency and quality
  • Delivering and exceeding performance plans as agreed in annual budgets, including Profit amp; Loss, Operating costs and Stock targets
  • Improving site contribution through control of Labour, Packaging and overheads and the delivery of efficiency improvement targets and cost reduction programmes
  • Supporting the development of appropriate systems and procedures to improve and sustain site Quality of service.
  • Leading the Operations Team and developing and motivating your direct reports to ensure they achieve their personal goals in line with business objectives
  • Manage the daily / weekly / annual PI counts ensuring that they are completed in line with finance and operation schedule
  • Work with our technology division and operations team to further develop and effectively improve our warehouse management system
  • Identify key members of the team for development, by matching people and opportunities to promote succession planning
  • Ensuring standards for fulfilment are not just maintained but continually improved and that cost-effective technology is used to maximize output and reduce cycle times.
  • Ongoing investment management ensure that all fixed assets are maintained and preserved and that safety standards are world class.


Requirements

To be considered for this role you will need to have

  • Experience managing operations in an automated micro fulfilment (e-commerce) FMCG environment
  • Experience of Pamp;L with a strong understanding of setting budgets and operational plans
  • Good track record managing, leading, motivating and driving large teams
  • Ability to make decisions under pressure, solve problems in a calm and efficient manner and to prioritise effectively
  • Excellent interpersonal skills and the confidence to articulate clearly and to influence/ challenge key stakeholders within the business.
  • You will also need to have a strong commercial awareness, ability to manage finances and balance cost versus quality
  • Awareness of Health and Safety Regulations
  • Experience with performance metrics, process improvement, and Lean techniques
  • Flexibility and ability to work weekends and/or overnight shifts as required

Benefits

We offer:

  • Competitive salary
  • Employee discounts
  • Company bonus scheme
  • Company pension scheme

Job Specification

Job Rewards and Benefits

The Hut Group

Information Technology and Services - London, United Kingdom
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