Production Department Team Manager - Consumer and Lifestyle
The Hut Group, United Kingdom

About The Hut Group

THG is one of the world's leading online beauty and wellbeing retailers, home to premium brands such as lookfantastic, Pro Bike Kit, GlossyBox, and Myprotein; all of which are powered by our industry-leading and award-winning technology platform, THG Ingenuity. Our 6000-plus employees represent 66 nationalities and work in offices located in 11 cities around the globe.

Our culture is fast- paced and unique, we recognise great achievements with great rewards. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey. THG believes in the power of meritocracy. We invest in the development of our people to help everyone achieve their full potential.

About the Division

Consumer is home to THG's heritage sites, that includes brands such as Zavvi, IWOOT, and Pop In A Box - some of Europe's largest online retailers for Licensed Movie Merchandise, Collectables of of all types and Gifting products.

There’s a real passion and drive within our innovative team, to both achieve and be part of something special. This hard working and driven culture has been key to driving rapid international growth. A focus on in-house produce and exclusive products through our print on demand facility, has accelerated evolution of the sites away from traditional entertainment retailers towards growing Merchandise and Collectable markets an area we plan to continue our investment in. We are looking for creative, innovative, and resourceful people to come and join us on our exciting journey.

About the Role

The new Production Department Team Manager will be responsible for the ever-growing, fast-paced Print-on-Demand production team. At THG, we encourage and promote growth and exploration within your role and as such, the below list gives only a summary of the role remit:

• Responsibility for the day to day running of the production department.
• Management of staff across a 24/hrs/7-day per week shift pattern.
• Ensuring all customer orders are produced within SLA.
• Ownership of Department Quality.
• Generation and reporting of all Department KPI’s.
  
• Communication of department status and priorities to wider team and SLT.
• Management of department consumable stock levels.
• Machine care and maintenance of all department machines.
• Driving continuous improvement initiatives.
• New product development testing and reporting.
• Ensuring all Hamp;S policies and procedures are followed.
• Creating and implementing SOP's for all production tasks.
• Raising PO's for department spends and tracking spend.

Requirements

• Previous experience leading/supervising a team in a production environment.
• Previous experience in printing and/or garment customisation.
• Understanding and experience of Lean/Six Sigma manufacturing techniques.
• Managing multiple tasks simultaneously and able to hit deadlines
• Proficient in MS Office and ERP software.
• Impeccable attention to detail.
• Can follow set safety procedures.
• Can work collaboratively in a team.
• Able to work shifts Monday - Friday (07:30 - 16:30)

Benefits

• Competitive salary.
• Genuine responsibility from the start of your career at THG.
• Discounted Gym membership.
• Access to onsite doctor.
• Enrolled onto company pension plan.

Job Rewards and Benefits