CloudFactory is a global leader in combining people and technology to provide workforce solutions for machine learning and business process optimization. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of tasks a day for innovators including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta and Luminar. We exist to create meaningful work for one million talented people in developing nations, so we can earn, learn, and serve our way to become leaders worth following. CloudFactory is scaling up and growing fast, with $78 million in venture capital investment and offices on four continents. We’re looking for talented people to join us on our mission as we earn, learn and serve our way to becoming leaders worth following.
As we continue to scale we are seeking a Product Manager focused on one of our cloud labour platform's capability areas, who will be responsible for the following:
This role reports into the Product Director.
Performance Objectives:
1. Assess and report on one of the key capability areas of CloudFactory’s existing platform solutions. During the first six weeks, work with Product, Design, Delivery, Customer and Platform Engineering teams to understand and report on how the Platform Capability meets the needs of the business. This report will include a ‘first impressions’ analysis of the areas of concern (if any) with respect to process, data or design.
2. Own the Platform Capability. CloudFactory has a number of propositions that are delivered through people, process and technology. Within two months of starting, the Senior Product Manager will need to have grasped the fundamentals of our business and represented the future direction of their capability area to meet these needs, including presenting a target roadmap driven by objectives and key results, with stakeholder buy in.
3. Embed themselves within a capability engineering team. Using our Design amp; Development Process, you will need to embed yourself into our engineering teams to ensure successful outcomes within six weeks.
4. Be the face of your capability. The Senior Product Manager must promote the features they own to the company, clients, executive, sales teams, and any other stakeholders. The Senior Product Manager is responsible to ensure that such features are being properly utilised, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely.
Requirements
Technical Skills
Personal Skills
Benefits
About CloudFactory:
Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work. We look forward to hearing from you!
Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.