Business Services Assistant
Goodman Masson, United Kingdom

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Feb 26, 2021
Last Date
Mar 26, 2021
Location(s)

Job Description

This newly created position is an exciting opportunity for an organised, processes driven, ambitious person with a high level of customer service to join our business. Our business services team play a critical part in our organisational success.

As a business services assistant, you will join our tailored training program collaboratively delivered by our in-house Lamp;D and management teams to give you the skills, tools and confidence to be successful in your role! You will act as a brand ambassador demonstrating excellent customer service skills in all interactions with your colleagues and those that call or visit our office.

The Role

This is a varied role and requires flexibility to deliver cyclical objectives alongside ad hoc projects:

  • A brand ambassador offering a professional, efficient, friendly experience to all stakeholders
  • Efficient switchboard management of inbound calls, inbound emails and phone messages
  • Collection and posting of outbound mail, sorting and distributing of inbound mail
  • CV formatting and updating the applicant tracker system (ATS)
  • Reception duties including managing room bookings, welcoming visitors, refreshment management, ensuring visitor registration documents are gathered and processed
  • Ensuring our clean office is well presented and all facilities are prepared in advance
  • Check standards of cleaning and report any problems to manager
  • Stock management of all office supplies and making orders to replenish as needed
  • Become an expert point of contact for all administration duties and provide proactive support
  • Diary management, expense management, advert approvals and PowerPoint support
  • Event coordination and delivery of weekly ad hoc projects as required
  • Issuing reports for the business on a cyclical and ad hoc basis
  • Engaging in all training modules delivered for job specific training and your personal development training
  • Developing strong internal relationships with your colleagues to deliver against objectives

The Training

  • A tailored training program collaboratively delivered by our Lamp;D and management team
  • CV workshops
  • Skills workshops
  • Interview training
  • Job search strategies

The Profile

  • Relevant office based work experience is a distinct advantage
  • An ambition to learn and develop new skills in a high performing, fast-paced environment
  • Detail orientated with experience in writing, editing and saving documents online
  • Strong organisational skills, a process driven mindset and the ability to prioritise tasks
  • A positive attitude, strong work ethic and a track record of excellent customer service
  • A team player that enjoys working with colleagues to achieve goals
  • Microsoft Suite Basic/Beginners, essential


*Please note that our business continues to adapt to the government guidelines to protect our employees against Covid-19. We are set up to recruit, onboard, train employees and work effectively both in the office and/or remotely in line with these guidelines.*


Goodman Masson is an Equal Opportunities Employer.?Our aim is to be enormously proud of our approach to diversity, inclusion, and respect.?Where possible, we?lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic,?taking positive action?through our inclusive advertising and sourcing methods. To learn more about diversity and inclusion at Goodman Masson click here: https://www.goodmanmasson.com/diversity-inclusion-respect/

Job Specification

Job Rewards and Benefits

Goodman Masson

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