383’s Design Team are critical to our operating system, being the area of the business focussed on Human Centred Design and how the things we develop for our clients affect real people. Working collaboratively with our Strategy and Engineering teams in developing elegant solutions for complex problems, they focus on both the needs of the end user through human centred design and the commercial goals of our clients.
Through the use of various proposition, service and experience design processes, the design team are responsible for the conceptual, visual and interactive design for the brands we work with, maintaining a strong emphasis on human-centred design. They enable brands to visualise user journeys and commercial opportunities, making quick decisions on product roadmaps to deliver best-in-class customer experiences.
Your Experience
- 5+ years of experience at a multi-disciplined agency or client.
- A portfolio containing a solid balance between digital and brand expression and thinking, clearly illustrating evidence of design thinking and human centred design.
- Some experience with user research and usability testing.
- A strong working knowledge of industry standard design and prototyping tools (Sketch, Photoshop, Invision Marvel, Principle etc).
- Proficient in wireframing and comfortable producing concept sketches, user flows, storyboards and prototypes.
- Experience with mobile and responsive design.
- Held a senior design position consistently across a variety of projects, comfortably interfacing with clients and leading discussions on recommended design direction
Your Skills
- Strong analytical, problem solving, and critical thinking skills.
- Strong collaboration and communication skills.
- Be experienced with leading but also comfortable in following direction.
- Ability to simplify the complex.
- Contribute to inspiring a culture of creativity and digital innovation.
- Experience working with strategists and engineers to understand how we can balance delight and utility.
- Working awareness of relevant methodologies including Jobs To Be Done, Business Model Canvas and Value Proposition Canvas
- Confident leading and mentoring others.
- Able to translate strategic thinking into relevant and unique design paths and experiences.
Your Behaviour
- Calm - solutions-focused in all scenarios.
- Thinker - approach opportunities logically and with a commercial mindset.
- Collaborative - you value peer contribution and feedback and let it inform your approach and output
- Positive - no challenge is too big or small for you.
- Energy - you bring bags of it every day, the only way is forward!
- Articulate - You consider what you say in lieu of your audience
- Resilient - Change and uncertainty is your best friend
- Curious - You define your ideas through the visual and cultural references around you
- Willing - You hold your ground and passionately support.
We’d love it if you
- Have Video capture, composition amp; editing experience.
- Have some exposure and experience with engineering techniques, for example coding up a simple site in HTML amp; CSS
- Have led on new product development for a large, well-known brand or organisation.
- Have experience in delivering a new product or service across multiple markets and clients.
- Gained significant experience with a global product or innovation agency