Scrum Master / Agile Coach
Xe, United Kingdom
Job Description
The Company
At Xe, we live currencies. We share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first.
Xe was one of the first businesses built on the internet, having begun its life in Canada in 1993 as Xenon Laboratories. Our Universal Currency converter was launched in 1995 and it has grown into one of the most popular currency sites in the world, with over 280 million users worldwide. In 2015, Xe was purchased by Euronet Worldwide, Inc. (Nasdaq: EEFT), and joined forces with Euronet’s HiFX brand, a leading international money transfer business, to offer Xe’s users access to reliable money transfer services as well as currency information under the Xe brand. Today, our platform is used by thousands of businesses from small-to-medium-sized enterprises, to Fortune 500 companies.
We continue to have ambitious growth plans as we work towards becoming the world’s most used, most loved and most trusted currency exchange service, helping more than a billion people around the world.
We’re proud of what we do and how we do it, but most importantly why we’re here. We empower people to know more and do better.because behind every currency exchange query or transaction is a person trying to accomplish something important.
The Role
Support the delivery teams to ensure optimal team functionality. As an advocate for both our users and our business, the role coaches the multidisciplinary agile teams towards the common goal of shipping high-quality products and features that deliver the organisational strategy.
This role is responsible for how the team performs across the full product lifecycle from opportunity evaluation and discovery, to implementation and post-launch optimization. It is the main interface between Product and Technology and works closely with all delivery team members to ensure increased efficiency and motivation. The role drives changes that will ensure quality and timeliness of delivery.
Hands-on role that applies and monitors the scrum process and scrum meetings and recommends how to better use Agile practices and values to delight customers. The Scrum Master facilitates the measuring of progress, creation of Definition of Done, and creation of information radiators for the teams.
Requirements
- Guiding the team and organisation on how to optimise Agile/Scrum practices and deliver value
- Coaching the team on how to get the most out of self-organisation and become high performing
- Coordinate further refinement (as required), sprints, retrospectives, reviews, planning sessions, and daily stand-ups?
- Lead and help build a productive environment where team members ‘own’ the delivery of a quality?product and enjoy working on it
- Coach the teams to be self-managing, to measure their progress, improve velocity and technical practices, and provide meaningful estimates to the business
- Remove obstacles and coach the team to increase velocity while working at a sustainable pace
- Create informative reports on team's performance for the teams and management
- Engage the Product Owner to answer any questions from the team and accept or reject the work performed by the team
- Maintain Burndown Charts and other artifacts to help predict delivery dates
- Improving transparency, visibility, and radiating information, by communicating performance to key stakeholders
- Removing impediments/obstacles by framing them as business cases or opportunities and making them visible to stakeholders
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
- Facilitating discussion, decision making, and conflict resolution
- Supporting and educating the Product Owner and Product Analyst, especially on refining and maintaining the product backlog
- Providing all support to the team using a servant leadership style whenever possible, and leading by example
- Assessing the Scrum maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation
- Flexibility around coordinating across multiple time zones
Team Succes Measures
- Improve organizational capability on delivery speed and estimation accuracy
- The teams are delivering valuable software at a sustainable pace
- Both Product and Development backlogs are always up to date, visible to al