Accounts Payable Assistant GA
Festicket, United Kingdom
Job Description
The Festicket Group family is a truly international team with 100+ people from over 20 different countries, all passionate about changing the face of live event experiences. Our head office is in Camden, London with a remote workforce distributed across Leeds, Berlin, Amsterdam, Porto, Nantes, Denver and Australia.
Since 2012, we have provided a seamless service to discover and book tickets and travel packages for music festivals worldwide. The platform offers an end-to-end experience for music travellers, an efficient two-sided marketplace for 1,500+ music festivals across 40 different countries, and a network of 5,000 suppliers for accommodation amp; travel packages. In eight short years, we have become Europe's largest music festival platform.
We're now post Series-D funded, and backed by some of Europe's largest VC funds.
THE ROLE
There is nothing more important to Festicket’s ongoing success and profitability than our client’s satisfaction. Making sure we pay our partners and promoters on time is a huge part of this; non-payment is the biggest factor contributing to why clients leave us. Whether representing one festival or multiple, our drive towards profitability has meant more proactivity in support of fewer ‘primary’ promoters and partners. Therefore this role goes above processing payments. There are opportunities to partner with clients and deliver proactive solutions such as accurate and detailed reporting, issue identification and efficient proactive resolution, and relationship building through concise and clear communication.
In the Accounts Payable role Gamp;A you would be responsible for liaising internally with Festicket’s employees, managers and the CEO, as well as externally with suppliers, providing invoice support, payment, reporting and solving finance-related issues. During busy times, with our suppliers ranging from the USA, Europe and Australia, we have around 300 invoices / expenses per month.
A measure of success is in having limited contact from employees and clients about invoices / expenses that have arisen, since everything should have been addressed preemptively instead. The strategic significance of this function means that there is a direct line to the CEO.
You will also provide some additional support to other areas of the finance team as necessary, allowing you a broader understanding of the overall financial function of a highly transactional and scaling b2b2c tech marketplace.
Duties amp; responsibilities in the position:
- Check and reconcile supplier invoices by validating activities and the correct information
- Schedule and prepare disbursements
- Computing charges and refunds, and reconciling bank receipts and deposits
- Maintain and record supplier’s information and data
- Perform regular supplier / employee queries
- Inputting into monthly Management Information
- Resolve account discrepancies and supplier’s enquiries by investigating documentation
- Suggest opportunities to automate processes
- Maintain spreadsheets, purchases ledgers and journals
- Maintain financial security by following internal accounting controls
- Own and keep on top of the accounting mailbox queries
Requirements
This role will ideally suit somebody who is keen to kick start their career in an exciting tech-driven environment, and potentially someone who is keen to get further qualifications, where support can be provided.
Behaviors we expect you to demonstrate in this role:
- Proactivity, looking to spot and communicate problems to suppliers and employees rather than waiting for them to come to us
- Keeping calm under pressure. Commercial relationships are governed by payment terms and deadlines, so you must be able to prioritise and manage your time effectively
- Dependability. You will be managing the competing objectives of internal and external stakeholders, and should be pragmatic in both your communication and approach to reach the swiftest and most all-encompassing solutions
Additional characteristics we expect our entire team to demonstrate:
- Adaptability and flexibility in the ever-changing world of a scale-up dealing with the challenges of a global pandemic that has hit the live music industry harder than most other sectors
- Intellectual curiosity, and the confidence to ask questions until you understand
- Positivity and a can-do mindset when faced with new opportunities
- Self-motivation and a sense of pride in achieving stretch goals on your own merit
- Comfort receiving and providing constructive criticism, as well as ‘managing upwards’
Benefits
We’re a team of 100, with our HQ located in the amazing heart of Camden. By joining us you