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Security Officer Job in United Kingdom
Axis Group Services Limited , United Kingdom

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 8, 2021
Last Date
Jun 8, 2021
Location(s)

Job Description

Introduction:

Established in 1994, Axis Security has grown to become one of the UK’s leading security companies. Axis Security offers a wide range of professional security services which include manned guarding, reception services, mobile patrols, key holding, remote monitoring, and security systems.
Axis Security has been named Security Guarding Company of the Year at the 2020 Security Excellence Awards (SEA) years.
Axis Security also won the award for ACS Champion of the year in 2017 for its commitment to raising standards and creating a safer environment.
We are an ‘Equal Opportunities’ employer.

Job title: Security Officer

Role Purpose:

The role is part of a team of physical security professionals working within a Shopping Centre in Slough. This position functions as a part of the physical security provision for the security protection to the staff, customers, premises and assets.

Role Requirements:

Reports to: Account Manager

Hours: 45 Hours per week Average

Shifts: Various Days, Nights, Weekends, Bank Holidays

Hourly Pay Rate: 8.79 Per Hour minimum

Area: Slough

They will be expected to undertake a collection of security duties such as patrols Logging visitors and reporting to the client and Account Management Team.

Uniform and relevant training will be provided.

Our Security Officers are required to comply with the ‘Assignment Instructions’ to provide a safe and secure environment. They must show a high visibility security presence, but also have a warm friendly welcoming manner to all who attend the site.
They will be expected to undertake a collection of security duties, including control access and egress of contractors and visitors.

Specific Duties:

Knowledge/Skills/Experience

Managing the security service at the designated positions in accordance with the Assignment Instructions

Principle accountabilities /Main tasks

  • Customer service
  • Assists with any enquiries
  • Access Control
  • Predominately external patrols ensuring all areas are secure
  • Responding quickly and effectively to emergency situations and assisting with fire evacuation procedures
  • The implementation of Health and Safety, Fire Regulations and other in-house safety/environmental policies
  • Compliance with the Data Protection Act and CCTV code of practice
  • Following practical completion, report to the Security Manager
  • Act with integrity and professionalism at all times.

Essential

  • Current valid SIA licence
  • Customer Service

Desirable

  • Previous experience of working in security environment
  • Good communications skills
  • Basic computer literacy required. Experience of various software packages, with excellent keyboard skills desirable
  • CCTV (Desirable)

Behavioural Competencies

  • Can do attitude
  • Punctual
  • Calm under pressure
  • Polite
  • Know when to call assistance,
  • Work as part of a team
  • Can follow instructions
  • Team Work
  • Communication
  • Conflict Management
  • Professionalism
  • Client focus

Specific Duties:

  • Always arrive for shift on time.
  • Book on duty using the automated system as per section TBC on the contract AI’s.
  • Provide full handover at end of shift
  • Follow the directions of the Security Manager and Account Management Team.
  • Wear the correct uniform for the duties in the correct way
  • Ensure you have your valid SIA License and valid Company ID on display whilst on duty.
  • Take the break for the prescribed time and no longer
  • Only smoke in designated smoking areas and NEVER on duty while on post.
  • Do not chew gum, eat or drink on post, use personal telephone or lean on buildings
  • Maintain high level of discipline, this includes excellent appearance, excellent timekeeping, excellent attendance and professional conduct at all times.
  • Able to work as part of a team to deliver the best possible level of service
  • Able to contribute with any level of ideas that may improve the level of service.
  • Has high level of customer services skills
  • Has excellent written and verbal communication skills
  • Have excellent telephone manners and face-to-face customer care duties.
  • Maintain radio communications open at all times
  • Assisting with department administrative duties using MS Office suite
  • Building and perimeter patrolling duties.
  • Follow designated communications protocols
  • Carry out patrols and investigations as required
  • Report and maintain a written record of all faults / incidents
  • Ask for advice from the Site Security Manager or Account Management Team when uncertain
  • Have a working knowledge of the Assignment Instructions
  • Follow emergency procedures as required
  • Check all electronic patrol points when on patrol
  • Ensure personal and public safety in the carrying out of duties
  • To carry out reception duties when required
  • Check your duty roster every time you are on shift.
  • Ensure statutory compliance by completing relevant sections of the Fire Log Book.
  • Basic computer literacy required. Experience of various software packages, with excellent keyboard skills desirable.

Job Specification

Axis Group Services Limited

Information Technology and Services - Bathgate, Scotland, United Kingdom