Business Applications Support Apprentice - Cirencester, UK
Corin, United Kingdom
Job Description
Corin is seekling a Business Applications Support Apprentice to provide business applications support for Corin users whilst completing a Digital applications apprenticeship through Cirencester College. Whilst Adhering to Quality Management System (QMS) requirements in line with Corin’s ISO13485 QMS amp; Good Manufacturing Practice (GMP) FDA21 CFR Part 820
Corin is a medical device business with innovative robotically assisted platforms for joint replacement surgery. Corin offers a unique combination of clinically proven hip amp; knee solutions and world leading technologies, our OMNIBotics amp; OPS systems utilize intelligent instrumentation to give surgeons the ability to perform patient-specific procedures with high accuracy, with more consistent results and improved recovery rates.
Key Responsibilities of a Business Applications Support Apprentice are to:
- Work as a key part of the IT team to provide 1st and second line support for business applications.
- Provide business application support across sales and supply chain applications other business applications.
- Assist in implementation of new systems based on the IT strategy.
- Assist in development projects from inception to completion
- Provide phone, remote and desk based support and training.
- Maintain and Create IT documentation when appropriate for example development of troubleshooting and training documentation for consumption by the business users.
- To ensure all support/service request issues are logged correctly on the support desk system and managed correctly.
- Liaise with 3rd party providers to resolve issues.
- Adhere to Quality Management System (QMS) requirements in line with Corin’s ISO13485 QMS amp; Good Manufacturing Practice (GMP) FDA21 CFR Part 820
Requirements
The ideal IT Business Applications Support Apprentice will have / be :
- A minimum of a 4 or above in Math’s and English GCSE or equivalent
- Have studied or have a strong practical interest in Computer or IT related subjects
- Committed to completing a 12 18-month apprenticeship in Digital Applications Level 3
- Good general IT/Microsoft Office and communication skills
- Problem solving skills and a good attention to detail
- Willingness to learn, with flexibility to adjust to new challenges
Benefits
You will receive a competitive salary and annual bonus as well as;
- 25 days holiday plus bank holidays.
- Excellent pension up to 9.7% provided by Corin when you contribute 4%
- Life assurance (6x basic salary).
- Private medical insurance with BUPA for you and your family.
- Subsidised canteen and gym membership.
- Free car parking - close to Swindon, A419, Cheltenham, Gloucester and Stroud.
- Friendly and collaborative working environment
Corin is an equal opportunity employer. Qualified applicants are considered without regard to age, gender, race, creed, colour, national origin, ancestry, marital status, sexual orientation, gender identity, disability, veteran status.