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HR Manager - Partly Remote - Series D Tech Scale Up Job in United Kingdom
Festicket , United Kingdom

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Mar 16, 2021
Last Date
Jun 16, 2021

Job Description

The Festicket Group family is a truly international team with 100+ people from over 20 different countries, all passionate about changing the face of live event experiences. Our head office is in Camden, London with a remote workforce distributed across Leeds, Berlin, Amsterdam, Porto, Nantes and San Francisco.

Since 2012, we have provided a seamless service to discover and book tickets and travel packages for music festivals worldwide. The platform offers an end-to-end experience for music travellers, an efficient two-sided marketplace for 1,500+ music festivals across 40 different countries, and a network of 5,000 suppliers for accommodation amp; travel packages. In eight short years, we have become Europe's largest music festival platform.

Since our acquisition in 2019 of the multi-award winning cashless POS platform Event Genius and the associated Ticket Arena consumer website and brand, we are on track to become the most complete end-to-end live events platform for fans and organisers built to serve any event, any size.

We're now post Series-D funded, and backed by some of Europe's largest VC funds.


The ideal candidate will be able to think outside the box and think on their feet with a pragmatic approach to problem solving. To succeed in this role, you will need to be a self-starter who can work independently, with the drive to support Festicket’s growth and mission through hands-on people initiatives.


  • Sharing a general understanding of general human resources policies and procedures
  • Excellent knowledge of UK employment law and exposure to international employment law
  • Support employee discussions in HR related topics such as furlough, leave, compensation etc.
  • Work closely with the finance department on monthly payroll
  • Ensure legal compliance in all areas of HR
  • Maintain employee files and records in electronic and paper form
  • Train and coach line managers and senior management on best practice, processes and employment law
  • Manage investigations, grievances, mediation and other hearings if required
  • Onboard new staff


Things it would be really useful for you to know:

  • CIPD Level 5 (qualified by experience)
  • How tech start-ups operate
  • How to get the best out of an exec team
  • Contracts, administration and payroll

Behaviours you will need to demonstrate in order to be successful:

  • Pragmatism - you will need to balance appetite for risk with operational effectiveness, all in support of commercial objectives
  • Confidence - you will be the most experienced HR person in the business, and must be comfortable guiding colleagues of all manner of levels of experience through people-related processes
  • Proactivity and problem-solving skills; Integrity when it comes to advising stakeholders on activities in support of commercial outcomes

Additional characteristics we expect our entire team to demonstrate:

  • Adaptability and flexibility in the ever-changing world of a scale-up dealing with the challenges of a global pandemic that has hit the live music industry harder than most other sectors
  • Intellectual curiosity, and the confidence to ask questions until you understand
  • Positivity and a can-do mindset when faced with new opportunities
  • Self-motivation and a sense of pride in achieving stretch goals on your own merit
  • Comfort receiving and providing constructive criticism, as well as ‘managing upwards’


We’re a team of 100, with our HQ located in the amazing heart of Camden. By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow.

Benefits amp; Perks also include:

  • 25 days holiday per annum
  • Unlimited sick days per annum
  • Flexible working from home policy
  • Eyecare Discounted eye tests and glasses
  • Opportunities to go to selected amp; partnered music festivals for free amp; all year round staff discount
  • Extra day holiday for your birthday
  • Time and budget towards your ongoing professional development and certifications
  • Flexible working arrangements post-Covid
  • Flexible salary via Wagestream

Job Specification


Information Technology and Services - London, United Kingdom