Senior UX Consultant
MMT Digital, United Kingdom

What you'll do

We’re looking for a Senior UX Consultant to help us build digital products that deliver outstanding user experiences. You’ll be responsible for marrying up the client’s objectives with their customer’s goals.

You will design and lead workshops, run usability testing, and undertake research to understand the problem and help identify the solution the team needs to create. You will be responsible for the experience design vision for the product or service you are working on.

You will bring a strong understanding of user-centred design, a passion for delivering evidence-based creative solutions and experience of working as part of an agile team.

Well practised in helping clients meet their goals and objectives, you’ll be the champion for the user: ensuring their voice is heard at every stage. You will need to validate the approach the team takes, testing regularly, to prove the value.

You will be confident in adapting your approach and style to each project you’re working on. You’ll be working to a budget and timescales, so you’ll need to be comfortable thinking on your feet to come up with the most appropriate solution.

Overall you will be a creative thinker, a problem solver and a team player with excellent communication skills.

What you'll bring

In order to flourish in this role, you’ll need the following:

• Expert knowledge on the user-centred design process and agile delivery
• The ability to match business objectives and requirements with user needs and create frictionless user journeys
• Confident presenting concepts and approaches to clients, colleagues and in new business pitches
• A depth of experience in conducting user research, including usability testing and translating findings into actions
• Experience in analysing and interpreting web analytics, including Google Analytics
• Skilled in the production of a wide range of user experience assets, including: user personas, customer experience maps and information architectures
• Proven ability in running design/UX workshops, including: ideation, card sorting and customer journey mapping
• Excellent prototyping and wireframing skills (using Axure or other prototyping tools)
• The ability to work in a multi-disciplinary team to help shape a Minimum Viable Product and ensure high levels of interaction design are bought to life
• An advocate for UX throughout the company and more widely

It would also be great (but not essential) if you have:

• Experience in designing responsive and/or adaptive layouts for multiple devices
• Leadership skills to mentor junior members of the team
• Strong interest in interaction design
• Experience in design thought leadership
• Experience in service design

What you'll get

Here at MMT Digital we care about the people that work with us, and we have tried to reflect this in our benefits package:

• Annual salary review and company bonus scheme
• An environment which supports and celebrates your personal development and growth
• The opportunity to join internal groups which foster innovation and technical excellence
• Lunch amp; Learns, Brown Bag sessions and fortnightly ‘Studious Hermit’ meetings where we come together to discuss interesting topics
• Magic moments a personalised peer to peer reward recognition scheme
• Paid volunteering day, and support for fundraising activities
• Cycle to work scheme and a personal carbon offsetting salary sacrifice scheme
• Access to Health Assured, our free Employee Assistance Programme
• Enhanced maternity, paternity and adoption leave and pay, along with a hamper to celebrate your new arrival
• Access to a range of rewards and benefits through the Digital Perks platform
• A social events committee that organise social events throughout the year
• Cakes for your birthday - everyone loves cake!

What motivates us

Everything we do is driven by our 3 core Values Fairness, Commercialism and Quality.

These values influence our ways of working, how we treat each other, and how we engage with our clients. They also guide and shape our behaviours. This means we know what we stand for and we recognise the behaviours that we don’t tolerate - including discrimination, bullying and intimidation.

We also know that our best work happens when we feel valued, supported, and recognised as the individuals we are. So we’re working hard to continue celebrating the diversity of our team, and are committed to growing this further. We encourage our team to talk confidently and passionately about what matters to them, inspiring them to share their knowledge and experiences. We also facilitate this through our internal information hubs and regular inf

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