**Please note that this role is for Kickstarter enrolled candidates only**
About Us
Fire Tech is the UK's #1 provider of tech education courses for 9 to 17 year olds. Our mission is to develop the next generation of young innovators through inspiring online courses on the tech topics that are changing the world.
Students tackle tech challenges, and design, experiment, test and iterate all skills that we believe will be crucial for today’s students to become creative, resilient, adaptable adults. They develop artificial intelligence models, build worlds in virtual reality, design video games, produce music and launch their own YouTube channels. Please see our website to learn more about our goals, and the specific courses we currently offer: www.firetechcamp.com.
Since 2013, we have helped inspire 70,000 students across the world to create and learn using tech, and partnered with Amazon, ARM Holdings, Nesta and international governments to grow our impact. This year, Fire Tech was shortlisted as top-10 Tech Company of the Year and PIEoneer of the Year in education.
About the role
Fire Tech seeks a Customer Service Associate to play a central role in providing an outstanding experience for parents and students who participate in our programmes. We are growing at a fast pace and need someone with the grit and outstanding communication skills to assist with inbound customer queries and administration.
Responsibilities
Inbound Support
Requirements
Time Requirements
Benefits