Who are Tyk, and what do we do?
The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Singapore Post and Skills Future Singapore, to global organisations like the Financial Times, and Starbucks. We have a varied user base hailing from every continent even Antarctica.
Our Mission
The internet started by connecting mainframes, by the end of the 20th century 600m desktop and laptop computers exchanged email and web-traffic. Today around 15 billion ‘things’ are connected to the internet, growing at a rate of a billion per year. Tyk are committed to enabling interconnectivity between systems and between devices. We’ve started by building an API Management platform.
Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world, for everyone for real. Why? Tyk was founded on the principle of doing things differently and offering flexibility and autonomy to our employees are two principles that, we believe, allow our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. If this sounds like an environment that you believe could work for you then read on to find out more:
What can you do with us
As our Customer Education Lead you will have ownership of our user content and education strategy, with the aim of improving customer education, onboarding and product knowledge for all levels of Tyk users. With the help of Marketing and our Consulting Engineers you will create a holistic Customer Education experience that encompasses our Technical Documentation, Tutorials, Knowledgebase and other training content to bring our content strategy up to par with our reputation for customer experience. This is a great opportunity for you to own our customer education, content and training library and help elevate Tyk’s offering as we continue to grow!
Here’s what you’ll be getting up to:
Requirements
Here’s what we’re looking for: